Manager, Employee Relations

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As Manager, Employee Relations supporting Alcon’s Human Resources function, you will be responsible for supporting employee relations programs, investigations, compliance initiatives, and ER operations across the Americas region. Reporting to the Director of Employee Relations, this individual serves as a trusted advisor to HR and business leaders, conducting workplace investigations, managing complex employee relations issues, and ensuring consistent application of company policies and employment practices.

• Managing employee relations cases and conducting workplace investigations involving employee complaints, policy violations, workplace conduct concerns, and other sensitive matters.
• Partnering with HR, Legal, Compliance, and business leaders to provide guidance on employee relations issues, performance management, disciplinary actions, and policy interpretation.
• Coaching leaders through difficult employee conversations, corrective actions, and conflict resolution.
• Overseeing employee relations operations, including case documentation, reporting, process administration, employee separations, and compliance-related activities.
• Supporting workforce changes such as reorganizations, reductions in force, position eliminations, and associated employee communications.
• Helping ensure consistent application of policies and employment practices while identifying and mitigating employee relations and compliance risks.
• Leading or contributing to process improvement initiatives, training programs, and operational enhancements that improve efficiency and strengthen the employee experience.

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 5 Years of Relevant Experience

• Strong knowledge of U.S. employment laws and Human Resources practices; experience supporting Canada and Latin America preferred.
• Demonstrated ability to influence stakeholders, manage sensitive situations, balance competing priorities, and achieve results through collaboration.
• Experience analyzing employee relations, workforce, compliance, investigation, HR, or operational data and translating findings into meaningful business insights and recommendations.
• Experience developing or using metrics, dashboards, trend analyses, or executive reporting to support decision-making.
• Experience leading cross-functional projects or workstreams involving multiple stakeholders, milestones, dependencies, risks, decisions, and implementation activities.
• Demonstrated digital fluency and experience using AI-enabled, analytical, automation, or productivity technologies to improve research, analysis, documentation, knowledge management, processes, or business outcomes.
• Experience implementing process improvements, technology-enabled solutions, operational improvements, or new ways of working within Human Resources or Employee Relations.
• Project-management, change-management, continuous improvement, data-analytics, or related training or certification preferred

• Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives
• Grow your career and see your impact in a highly collaborative and diverse environment
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more! 

See your impact at alcon.com/careers

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.