CPT-11277 Credit Repair Dispute Processing Virtual Assistant

• Review client credit reports and supporting documentation
• Analyze client files following established dispute procedures
• Prepare and customize dispute letters using company-approved templates
• Submit dispute letters electronically through LetterStream
• Monitor dispute progress and maintain accurate processing records
• Follow established credit repair workflows and compliance procedures

• Maintain accurate client records within Client Dispute Manager
• Update dispute activity, notes, and client statuses
• Organize supporting documentation and client files
• Ensure all client information remains accurate and current

• Maintain organized dispute processing records
• Assist with documentation and workflow management
• Support additional credit repair administrative tasks as assigned
• Communicate processing updates to the business owner when appropriate

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Prior credit repair or dispute processing experience highly preferred
• Familiarity with Client Dispute Manager preferred
• Experience using LetterStream preferred
• Strong attention to detail
• Strong organizational and documentation skills
• Ability to work independently
• Strong written English communication skills

• Detail-oriented with strong organizational skills
• Comfortable working within structured workflows
• Able to manage repetitive processing tasks with accuracy
• Strong written English communication skills
• Dependable and self-motivated
• Interested in helping build a growing credit repair business

• Client Dispute Manager (Preferred)
• LetterStream (Preferred)
• Credit Repair CRM Systems
• Microsoft Office
• Google Workspace

• Contracted Hours per Week: 10 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: Flexible TBD

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
• Contracted Hours per Week: 10 hours/week
• Daily Working Time: Flexible EST
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Level A-C (Clear English Communication Required)
• REGION PREFERENCES: Any