CPT-11287 Utilities Specialist Virtual Assistant

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

Client is seeking a detail-oriented Utilities Specialist Virtual Assistant to support utility account management, billing coordination, and accounting-related administrative functions for residential and commercial properties.

This role will work closely with property management and accounting teams to ensure utility services are established, transferred, billed accurately, and maintained efficiently. The ideal candidate has a strong accounting background, experience working with utility billing processes, and excellent organizational skills.

Contractors will be required to provide services that align with the following client tasks:

• Coordinate with utility providers to establish, transfer, and discontinue service for residential and commercial properties.
• Prepare and enter utility billing data into accounting and property management software.
• Research and resolve utility billing discrepancies and service-related issues.
• Maintain accurate utility account records, including account numbers, service addresses, and billing information.
• Work closely with property management and accounting staff to support utility-related operations.
• Maintain organized electronic records and documentation related to utility accounts and vendor communications.
• Assist with resident and tenant utility billing processes, including adjustments and account reconciliations.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Fluent in English (written and verbal).
• Strong accounting background with previous experience in bookkeeping or accounting support.
• Proficiency with QuickBooks, RentManager, or other accounting software.
• A preference for understanding maintenance-related expenses and credit card receipts is preferred.
• Excellent communication skills and ability to work independently.
• Reliable, detail-oriented, and comfortable with remote training.

• Accounting Software: QuickBooks, RentManager, or similar
• Property Management: RentManager or equivalent systems
• Documentation: Google Workspace, Microsoft Office
• Communication: Email, Zoom, Microsoft Teams, or similar
• Reporting & Tracking: Google Sheets, Excel

• Contracted Hours per Week: 10 - 25 Hours
• Scheduled Working Days: Monday through Friday
• Daily Working Time: TBD EDT hours

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Junior-Senior Level
• Contracted Hours per Week: 10-25 hours/week
• Daily Working Time: TBD EDT hours
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Level A–C (Good English comprehension, communication, speaking, and writing required)
• REGION PREFERENCES: Any