CPT-11223 Business Support & Reporting Virtual Assistant

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A growing commercial cleaning and private security company is seeking a detail-oriented Business Support Virtual Assistant to support daily operational reporting, compliance review, executive administrative tasks, and light business development activities.

The primary responsibility of this role is reviewing employee reports, verifying documentation against company procedures, identifying missing information, and providing concise daily summaries to management. As the business grows, the VA will also assist with inbox management, lead generation, and helping expand the company's digital presence.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Contractors will be required to provide services that align with the following client tasks:

• Review daily employee and officer reports for completeness and accuracy
• Verify reports follow established company standards and reporting rubrics
• Compare meal and break attestation forms against employee timesheets
• Identify missing information, incomplete reports, or policy exceptions
• Flag urgent issues requiring immediate management attention
• Prepare concise daily summary reports for leadership

• Assist with inbox management and email organization
• Organize operational documentation and reports
• Maintain tracking logs and administrative records
• Support executive administrative tasks as assigned

• Help identify reporting trends and recurring operational issues
• Assist with maintaining consistency across company reporting procedures
• Support ongoing process improvements and documentation

• →Assist with basic lead generation and outreach activities
• →Support Google Business Profile updates and online presence
• →Assist with simple social media engagement and company visibility initiatives
• →Support light digital marketing projects as assigned

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Experience in administrative support, operations, compliance, or quality assurance preferred
• Strong report review and documentation skills
• Excellent written English comprehension
• Experience with spreadsheets and business reporting
• Executive Assistant or Operations Coordinator experience is a plus
• Google Business Profile knowledge and basic digital marketing experience preferred
• Dual-monitor setup or the ability to efficiently work across multiple applications is preferred

• Extremely detail-oriented with strong reading comprehension
• Able to interpret written reports and identify missing or inconsistent information
• Strong organizational and analytical skills
• Comfortable reviewing repetitive documentation with accuracy
• Proactive and dependable
• Strong written English communication skills
• Able to summarize findings clearly for management

• Google Workspace
• Microsoft Office
• Microsoft Excel / Google Sheets
• Email Platforms
• Connecteam (Training Provided)
• Officer Reporting Platforms (Training Provided)
• Google Business Profile (Preferred)

• Contracted Hours per Week: 10 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: TBD PST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
• Contracted Hours per Week: 10 hours/week
• Daily Working Time: TBD PST
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Level A-C (Strong English communication)
• REGION PREFERENCES: Any