Sales Manager - Japanese or Korean Bilingual

• Position: Sales Manager (Full-time)
• Industry: Japanese Food and Beverage Distributor
• Location: Des Moines, Washington
• Hours: M-F: 8AM – 5PM
• Salary Range: DOE $70,000.00 To $95,000.00 Annually
• Benefits: All paid Health, Dental, and Vision Insurance for employees and their dependents. Life Insurance and 401k Plan with company match.

Essential Job Functions

Sales Leadership & Strategy

• Set monthly and annual sales quotas for the sales team.
• Develop and execute sales strategies to achieve assigned departmental targets.
• Analyze sales data, identify performance gaps, and implement improvement plans.
• Oversee sales of products with limited availability to maximize profits.
• Research market trends and attend trade shows to identify new product and business opportunities.

Team Development & Management

• Recruit, interview, hire, and train new staff in the Sales Department.
• Supervise and oversee daily workflow of sales staff to ensure understanding of duties and tasks.
• Provide constructive feedback, coaching, and ongoing training to promote performance and development.
• Ensure that sales staff adhere to company policies and procedures.
• Organize and lead sales meetings.
• Coordinate with other departments to maximize the company profits.
  
  

Customer & Vendor Relations

• Assist sales staff with account strategies, proposals, negotiations, and marketing plans.
• Maintain strong customer relationships by promoting customer satisfaction and long-lasting rapport.
• Act as a resource to staff in handling contract opportunities, closing sales, and troubleshooting product issues.
• Communicate with the Purchasing Department to forecast product shortages and ensure alignment on inventory availability.
• Work with Marketing to develop and maintain a customer database to support sales growth and market share expansion.
• Ensure timely collection of payments while maintaining high levels of customer service.
• Handle and resolve customer complaints regarding products or services.
  
  

Compliance & Operations

• Attend semiannual inventory counts, which may be scheduled on weekends.
• Maintain and safely operate a company vehicle in accordance with the Company Vehicle Policy.
• Attend company events and functions outside of normal working hours, as needed.
• Perform other duties as assigned by the General Manager.
  
  

Physical Requirements

• Ability to sit in an office setting for the majority of the day
• Ability to type for extended periods throughout the day
• Ability to reach, bend, kneel, and lift up to 50 pounds occasionally
• Working Conditions - Noise Level: Normal to loud while in the office
  
  

Other Requirements

• Business level English required - Read/write/speak/listen
• Business level Japanese or Korean preferred - Read/write/speak/listen
• Ability to work weekends, holidays, and after hours as needed for Company and department related events
• Maintain a valid driver's license and a clean driving record.
• Maintain a positive attitude.
• Ability to adapt to frequent changes in assignments and workload
• High School Diploma required. Bachelor's Degree in business or related field preferred
• Ability to work independently and as a team.
• Demonstrates strong organizational skills and attention to detail.
• Demonstrate basic Microsoft Office proficiency.
• Knowledge of ERP systems, especially Microsoft NAV, highly preferred.
• Knowledge of Japanese foods and liquors strongly preferred.
• 5+ years of field sales experience
• 5+ years of managerial experience
  
  

Knowledge and Skills

• Communication and Interpersonal skills
• Exceptional organization and time management skills
  
• Intermediate mathematical knowledge - markups, discounts, combining/converting measurements, counting inventory, etc.
• Excellent mentoring, coaching and people management skills
• Exceptional managerial skills.Ability to follow directions and complete tasks with minimal supervision.
• Interpersonal and customer service skills for interacting with fellow employees.
• Excellent written and oral communication skills.
• Problem-solving skills.