Home Care Receptionist

• →Greets, welcomes, and directs all visitors appropriately
• →Answers, screens, and forwards any incoming phone calls while providing basic information when needed
• →Receives and sorts daily mail/deliveries/couriers
• →Maintains security by following procedures and controlling access
• →Updates appointment calendars and schedule meetings/appointments
• →Performs other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
• →Maintains office supplies and order as appropriate
• →Maintains a high degree of confidentiality at all times due to access to sensitive information
• →Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• →Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• →Abides by all regulations, policies, procedures and standards
• →Performs other duties as assigned

• Associate/ Bachelors Degree and 2 years of previous clerical and administrative duties
• Proven working experience in a front office handling receptionist responsibilities
• Experience with High volume calls required - 100 plus interactions per day
• Computer Proficiency - MS Office
• Professional appearance
• Solid communication skills, both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize, and work under pressure

Environment: Moderate noise level similar to a typical office environment with computers, printers, and work activity.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.