Laboratory Services Inside Sales Representative - Italy

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us. More about Agilent on www.agilent.com 

We are looking for an Inside Sales Representative (early career) within our Laboratory Service Sales department to cover the Italian market.

As part of the Services EMEA Inside Sales team, the desired candidate will:

• →Meet sales objectives by driving remote sales activities (inbound and outbound calls, emails, chats, virtual meetings) with both existing customers and new prospects
• →Develop and maintain effective customer relationships with procurement, laboratory managers, and end users, identifying needs and positioning Agilent’s laboratory services portfolio
• →Identify and generate new business opportunities within an assigned territory to grow the existing customer base
• →Collaborate proactively with field service engineers and internal sales teams to deliver a differentiated and consistent customer experience
• →Prepare and manage service quotations, ensuring accuracy, follow up, and clear value communication
• →Maintain an up to date CRM pipeline and provide accurate sales forecasts
• →Gradually develop inside sales capabilities such as prospecting, objection handling, and commercial negotiation, with the support of the team
   

• 1–3 years of experience in a commercial, customer facing, or inside sales environment

(including graduate roles, commercial internships, pre sales, customer success, or hybrid technical commercial positions)

• Ability to communicate confidently with laboratory based customers (scientists, lab managers, procurement), gained through education or early professional experience in life sciences, diagnostics, pharma, chemical, or laboratory environments
• Native level Italian and strong professional English
• Strong verbal and written communication skills to interact effectively with multiple internal and external partners
• Good time management and organizational skills, with experience working through digital inside sales tools (phone, email, chat, virtual meetings, CRM)
• Demonstrated interest in building a career in inside sales, rather than field sales alone

A bachelor’s or master’s degree in a scientific or technical discipline is considered a plus but is not essential.