Account Manager -Packaged Gas(North)

Main Accountabilities
1. Monitor quotations, tender and order processing to support the Sales team.
2. Assist the Sales team in the management of pricing and product code matters.
3. Create and maintain regular sales analysis and reporting, including PowerBI dashboards, as defined by the Head of IM Commercial. Assist sales team with formulation and implementation of sales strategies.
4. Handles customer enquiries in a timely and proper manner.
5. Calls existing and potential customers for sales opportunities.

Differentiating Criteria
Decision Making / Activity:
- Responsible for handling customer inquiries, complaints, and providing good support
- May assist with order processing, product troubleshooting, and general customer assistance
- Focus on maintaining customer satisfaction and resolving issues in a timely manner
- Resolve complex or unresolved cases whenever possible.

1. College diploma in Business, Office administration or medical background preferred.
2. 5-7 years experience

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.