PBH Account Manager (Maternity Cover)

Bulgaria·Sofiamid

SalesAccount Manager

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Quick Summary

Overview

The opportunity By joining AJW Group, you will become part of a world-leading independent specialist in the supply, exchange, maintenance, repair, and lease of commercial and business aircraft spare parts.

Technical Tools

SalesAccount Manager

By joining AJW Group, you will become part of a world-leading independent specialist in the supply, exchange, maintenance, repair, and lease of commercial and business aircraft spare parts. Working within the Power By The Hour team you will be responsible for managing and supporting our customers, maintaining and developing long-term relationships, and delivering world-class services.

Responsibilities

~1 min read

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Manage customer requirements through technical research, market analysis, and Quantum interrogation
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Support order fulfilment including negotiation, vendor quality approval, and portal processing
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Coordinate with internal teams to ensure timely delivery and core component identification
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Oversee warranty, RMA, credit note, and off-core return processes
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Maintain clear communication with customers and vendors, including contractual review meetings
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Monitor and report on performance data against customer KPIs and SLAs
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Prepare and present operational data both internally and externally
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Investigate and resolve queries using quality systems to drive continuous improvement