Administrative Assistant (A/R Support)

Founded in 1989, Arapahoe Fire Protection is a leading fire protection company with offices in Aurora, Colorado Springs, and Wheat Ridge Colorado. We are seeking candidates who are looking for a company that they can growth with. We are a family-owned company who values its employees and is looking for future leaders in our business.

As an Administrative Assistant, you will play a critical role in the financial health of our organization by ensuring accurate and timely billing, assisting with collections, and maintaining strong relationships with internal and external stakeholders. You will bring a customer-first mindset, excellent attention to detail, and a proactive approach to resolving billing discrepancies and outstanding balances.

• →Work closely with collection manager to assist in collections via telephone/email.
• →Gain an understanding and utilization of Sage Intacct for booking contracts, preparing pay applications, and locating invoices to provide customers for collection purposes.
• →Review incoming service calls and customer accounts to confirm their account status is in good standing.
• →Receive and coordinate incoming calls via phone/email as needed.
• →Identify and manage COD clients.
• →Take payments as needed.
• →Provide Invoices to customers who are not in good standing and obtain payment information.
• →Manage accounts receivables inquiries via telephone/email.
• →Assist with projects and other tasks as required.
• →Receive and coordinate incoming calls via phone/email as needed.
• →Prepare work orders for invoicing /audit open work orders as needed.

Required:

• 2 years of administrative experience (accounts receivable or collections a plus).
• Strong customer service skills.
• High attention to detail and strong organizational abilities.
• Strong Excel skills (pivot tables, VLOOKUPs, data analysis).
• Excellent communication and interpersonal skills.
• Ability to work M-F 8am-5pm.
• Sage Intacct experience a plus.