Logistics Warehouse - Office Manager

At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives – establishing The New Age of cold chain.

We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.

This role will be responsible for directing general office activities at the cold storage facility. This role will have oversight in customer service and administration efforts of the location and will assist the General Manager with accounting/financial reporting. and inbound and outbound traffic.

• Align customer service and administration efforts within a cold storage facility and coordinate operational and sales efforts with other leaders

• Lead by example by living the company values of Integrity, Accountability, Transparency, Impact, Humility, and Community.

• Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance

• Implement corporate and departmental policies, procedures, and service standards that align with company goals, mission, and vision

• Hire, coach and manage a staff of customer service and/or administrative workers. Coordinate coverage as needed.

• Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies

• Participate in the hiring process and support employee relations efforts as needed

• Perform other duties and special projects as needed.

• Associates Degree or equivalent required. Relevant advanced degree preferred.

• Two to five years of warehouse office experience and/or leadership experience.

• Strong analytical skills and ability to interpret and communicate data

• Ability to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision

• Proficient in MS Office, including Excel, Word, PowerPoint, and Teams.