Senior Account Manager (m/f/x)

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com

We are looking for a proactive Senior Account Manager to independently manage and grow our strategically important existing clients in the DACH region. In this role, you will act not as a traditional salesperson but as a Trusted Advisor who deeply understands the complex challenges our clients face. You will collaborate closely with them to develop sustainable solutions focused on supply chain management, quality assurance, and process optimization.

• Independently manage and expand key accounts (upselling, cross-selling, and new business development)

• Develop and implement strategic account plans in close coordination with internal departments

• Analyse customers’ business processes and prepare decision-making proposals for management and specialist departments

• Advise customers at eye level on topics such as supplier management, supply chain collaboration, and quality processes

• Take responsibility for the entire sales process — from proposal preparation and contract negotiation to successful closing

• Participate in tenders and represent the company at trade fairs, customer events, and industry conferences

• Successfully completed a degree, ideally in business, engineering, or a related field

• At least 3 years of experience in B2B sales of complex solutions (SaaS/software or process-oriented services)

• Experience with business processes in procurement, supply chain, or quality assurance in industrial and manufacturing clients is an advantage

• Strong consulting skills rather than pure sales: You are able to strategically understand customer needs and translate them into viable solutions

• Analytical and strategic thinking combined with assertiveness and strong self-initiative

• Excellent written and spoken German and English skills

• Willingness to travel approximately 20–30%

At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them — the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.

Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.

A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth.

We take responsibility ourselves before pointing elsewhere.

Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact.