Key Account Manager

Salary: 2800-3305 EUR/month gross (before tax) based on your skills and experience + individual quarterly revenue‑based bonus.

Location: Vilnius, Lithuania (hybrid)

Schedule: 1 FTE (40 hours/week)

We are Baltic Assist, an outsourcing company, specializing in innovative remote career solutions. We provide exciting opportunities on a global level fostering long-term cooperation between top talent and our partners. By cultivating a desirable environment, our people are empowered to excel and engage with a community of diverse professionals. With a commitment to efficiency and innovation, Baltic Assist aims to be the go-to choice for seeking rewarding careers.

As a Key Account Manager in this role, you will manage and grow key partner and customer relationships for a fast‑growing B2B eCommerce SaaS company, supporting B2B sellers globally with modern digital ordering and eCommerce solutions. You will own key accounts and the Nordic partner landscape, driving revenue through long‑term relationships while working closely with sales, marketing, and product teams.

• Managing and growing key partner and customer accounts in the Nordic region
• Building long‑term, trust‑based relationships with partners and senior stakeholders
• Running regular account and partner meetings with structured follow‑ups
• Identifying growth opportunities and driving revenue through existing and new accounts
• Supporting partner‑led deals and engaging directly with selected customers
• Collaborating closely with sales, marketing, and product teams on commercial initiatives
• Coordinating joint activities such as campaigns, webinars, and customer engagements
• Monitoring account performance, market trends, and competitor activity
• Updating CRM systems and maintaining clear visibility of pipelines and opportunities
• Representing the company in partner meetings and occasional industry events

• Experience in Key Account Management, Partner Management, or similar B2B commercial roles
• Exposure to SaaS, eCommerce, or other digital solutions in a tech‑driven business environment
• A strong commercial mindset and interest in growing accounts and revenue over time
• Confidence working with a range of stakeholders, including senior decision‑makers
• Clear communication skills and a structured way of working, with good follow‑up habits
• Hands‑on experience in the Nordic region, with interest in or exposure to additional European markets such as DACH or Benelux as a plus.
• Ability to balance multiple accounts and opportunities in a dynamic environment
• A proactive, high‑energy and curious approach to markets and partners, with the resilience to handle rejection and pursue new opportunities.
• Experience with CRM or outreach tools such as HubSpot, LinkedIn, or Apollo (or similar)
• Fluency in English