Sales & Lettings Receptionist/Sales Co-ordinator

United Kingdom·Londonmid

ReceptionistAdministration & Office Support

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Quick Summary

Overview

Job Title: Sales & Lettings Receptionist & Sales Co-ordinatorReports To: Head of ResidentialDepartment/Area: SalesDirect Reports: NoneSalary pa:Type: Full-time – PermanentHours: Monday to Friday, 8.

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ReceptionistAdministration & Office Support

Job Title: Sales & Lettings Receptionist & Sales Co-ordinator

Reports To: Head of Residential
Department/Area: Sales
Direct Reports: None
Salary pa:
Type: Full-time – Permanent
Hours: Monday to Friday, 8.30am to 5pm
Location: BPS Offices

Benefits Include:

Private Healthcare
Enhanced Pension - 10% Employer Contribution
Life Assurance - x4 annual salary
Holiday: 25 days per year, plus bank holidays (additional day for each yrs service, capped at 3)
Sports and social activities throughout the year
Employee Discounts via The Retail Power Club app
Employee Bonus Scheme

Primary Purpose
The role provides full reception and administrative support for the Sales & Lettings Suite and Sales Team. Ensuring an efficient and effective administrative service for the Head of Residential and Sales Directors and providing an excellent service to customers, in person, via telephone or email.
Key Responsibilities
Reception & Venue Management

Meeting and greeting customers, buyers, residents, tenants, landlords and members of the public.
Ensuring all appointments/walk-ins are offered refreshments upon arrival.
Management of the sales and marketing suite as a venue ensuring strict diary management amongst various teams who use the space.
Maintaining high standards in terms of overall presentation of the marketing suite.
Coordinating the use of meeting rooms within the marketing suite to ensure effective use and no appointment clashes.
Organise catering and refreshments.
Rooms should be cleared immediately after use ready for next meeting.
Management of sales suite IT, including the models and interactives and troubleshooting any issues with IT

Reception & Venue Management

Meeting and greeting customers, buyers, residents, tenants, landlords and members of the public.
Ensuring all appointments/walk-ins are offered refreshments upon arrival.
Management of the sales and marketing suite as a venue ensuring strict diary management amongst various teams who use the space.
Maintaining high standards in terms of overall presentation of the marketing suite.
Coordinating the use of meeting rooms within the marketing suite to ensure effective use and no appointment clashes.
Organise catering and refreshments.
Rooms should be cleared immediately after use ready for next meeting.
Management of sales suite IT, including the models and interactives and troubleshooting any issues with IT
Liaising with the facilities team to manage any issues in the sales suite and with the cleaners for both the sales suite and show apartments.

PA & Administration Support

Diary management, filing, data management.
Complete expenses in accordance with specified time scales and company formats.
Manage hotel bookings and flights in accordance with schedules and budgets.
Generally, offer a professional/proactive administration and secretarial support to the Head of Residential, Sales Directors and where required to the Sales team that is efficient and effective.
Assist other members of the leadership team and staff generally when secretarial support is not available to them.
Manages invoicing
Administration of UK and international introducers
Support for the organisation of any sales or lettings events
Working closely with other departments

Skills and Experience

Experience of working as a Front of House and Team Assistant ideally in the Property Development/Construction or Sales Sector
Experience of managing highly confidential communication/diary management
Outlook, word and excel- highly proficient
Excellent interpersonal skills
Excellent attention to detail
Ability to work under pressure with accuracy under tight timeframes
Excellent organisational skills
Ability to use initiative under pressure