Bid Manager

We're not your average benefits platform – we're the driving force that uplifts people's lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.

Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they need to thrive, both at work and beyond.

As our Bid Manager, you'll own how Ben wins enterprise deals through tenders and RFPs. Enterprise is where Ben's growth is, and tenders are how that growth happens. Right now, AEs and Solutions teams are stretched across bid work and new business. You'll take ownership of the bid process so they can focus on closing new business.

You'll write and shape responses, orchestrate inputs from Legal, Product, Security, and Commercial teams, and make sure Ben shows up with the right story, at the right depth, every time.

Reporting to our COO, you will influence how we work across every major enterprise deal. This is a high-visibility role with direct influence on how Ben is perceived by our biggest prospects.

• Owning our bid process end-to-end: from the moment an RFP lands to the moment it's submitted. Intake, content production, review cycles, submission, and post-submission follow-up

• Proposal writing and editorial oversight: you’ll know what depth buyers need, what story to tell at each stage, and what a procurement team actually reads versus what they skip

• Bid qualification and prioritisation: not every tender is worth the investment. You'll assess where to put limited capacity and when to walk away

• Turning win/loss data into better bids: bid scoring feedback, patterns across tenders, what landed and what didn't. You'll feed that back into the process so Ben gets sharper with every submission

• Commercial and pricing review: you won't set pricing, but you'll pull the right numbers together, flag unusual commercial terms, and make sure the bid is commercially sound before it goes out

• Sales Enablement: our commercial will work with you to contribute to bids. You'll make that easy by giving them clear briefs, tight deadlines, and templates so they know exactly what good input looks like

• Experience running RFP and tender processes in B2B SaaS or enterprise software: you've seen the full cycle and know the operating rhythm

• Experience managing multiple concurrent bids under pressure: this will be a lean team, working across a variety of global bid processes

• Familiarity with enterprise procurement: compliance requirements, evaluation criteria, panel processes etc.

• Built or significantly developed a bid function before: this is a new function at Ben - help us build it!

• Think with an AI-native mindset: you are already using AI to automate as much of your workflow as possible, and have thought deeply about how your role is evolving with AI in mind

• Have great taste and design sensitivity: You know what great looks like, and what will stand out visually in front of our prospective clients

• Have excellent writing skills: you can translate a complex product into clear, persuasive responses that land with procurement teams and C-suite evaluators

• Need a slow pace to feel comfortable: we move fast, and we prioritise action, even when the path isn’t perfectly clear

• Are uncomfortable being accountable for outcomes: this role involves owning projects end-to-end and being responsible for making them succeed and delivering them at a high quality

• Prefer maintaining the status quo: we want to challenge assumptions and push for better ways of working

• Prefer a highly structured environment with established processes and clearly defined boundaries: we’re still building, and sometimes that means creating the path as we go

Not sure if you meet 100% of the requirements?

That’s okay - we know that not everyone follows a linear career path, and we value diverse perspectives and growth mindsets. If you have a solid technical foundation and a strong interest in full stack engineering, we’d still love to hear from you. That said, this role does require hands-on experience, so please only apply if you feel confident you can contribute meaningfully from day one.

We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying, but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing jobs@thanksben.com.