Web Solutions Engineer

We’re looking for a highly skilled Web Solutions Engineer—someone who lives and breathes the web, thrives on solving complex puzzles, and enjoys navigating the intricacies of modern browsers, networks, and hybrid environments.

In this role, you will become the expert behind BioCatch’s Web SDK integrations for enterprise customers worldwide. You will troubleshoot and resolve technical challenges across browsers, WebViews, and customer environments; enable seamless integrations; and partner with both internal and external engineering teams to ensure high-quality deployments.

If you enjoy diving deep into the “why” behind system behavior and have a passion for making complex things simple, this role is for you.

 

Lead Web SDK integrations for global enterprise customers, primarily in the banking and financial sectors.

Investigate and resolve advanced web issues including CORS, cookies, storage, CSP, CDN failures, ad blockers, redirects, caching, and hybrid/WebView behaviors.

Support Solution Engineers, R&D, and BioCatch customers, by providing high-level technical expertise, root cause analysis, guidance on complex edge cases, and ensure successful deployments

Manage SDK configurations and version upgrades, including bootstrapping, NPM delivery, session continuity, and environment tuning.

Create and maintain technical guides, best practices, and internal training to empower SE teams across regions.

Ensure integrations are secure, resilient, and optimized across browsers, devices, and customer environments.

 

Curious, analytical, and naturally driven to understand how systems behave under the hood. You excel at context switching, thrive in complex environments, and enjoy working at the intersection of engineering, product, and customer success.