Account Manager, Emerging Enterprise

As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet. 

• →Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K
• →Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities 
• →Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities
• →Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
• →Coordinate resources to drive feature exploration and adoption
• →Achieve quarterly upsell and renewals targets
• →Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.

• 2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
• in a quota-carrying role
• working with companies with 2,000+ employees
• Drive, determination, and accountability
• Excellent product knowledge and ability to learn a feature-rich application
• Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams
• Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
• Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline
• Excellent organizational skills and time management abilities
• Proven ability to quickly get up to speed on new cloud apps and tools
• A proven networker in your daily life
• Up-to-date on digital trends, especially in the mobile, web, and email space
• Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus
• Prior experience in a startup technology company is a plus

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $92,500/year, with an expected On Target Earnings (OTE) between $150,000 and $185,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#LI-Hybrid

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you

At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. 

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:

• To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.
• To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@braze.com. 

Please contact us at talentdata.privacy@braze.com with any questions. To find out more about our hiring process, check out this page.

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. 

To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. Summaries of the most recent bias audit results for such tools are available here.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.