Account Manager

Role Objectives

As an Account Manager, you manage the Supply and Demand process, ensuring efficient operations and strong supplier relationships while identifying opportunities for growth and collaboration. You coordinate with internal teams to optimize workflows and drive overall business success.

Roles & Responsibilities:

• Manage the entire Supply and Demand (S&D) process, including order management, supplier fulfillment, and order tracking. Ensure efficient and accurate order processing, resolving any issues during fulfillment.

• Foster strong relationships with suppliers by addressing concerns, providing support, and collaborating to strengthen partnerships. Assist with contract management, negotiations, and performance evaluations to improve supplier relationships.

• Identify opportunities to expand partnerships with suppliers by exploring new product offerings, collaboration areas, and market expansion initiatives to drive mutual growth.

• Collaborate with warehousing and fulfillment teams to address operational requests, align workflows, and optimize processes to meet supplier and business needs.

• Work closely with internal departments such as Technology, Finance, Operations, and Marketing to ensure smooth execution of cross-functional tasks, optimize processes, and drive business success.

• Generate regular reports and presentations summarizing vertical performance, analyzing key metrics and KPIs, identifying trends, and providing insights to stakeholders for informed decision-making and strategy development.

REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS 

• Bachelor’s degree in Business Administration or a related field.

• 2+ years of experience as an Account Manager or a similar role preferably in the FMCG industry

• Strong negotiation and communication skills to engage effectively with suppliers and internal stakeholders.

• Analytical mindset.

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

• Proficiency in MS Office suite.