13mo ago

USD 70000–95000/yr

Solutions Consultant

United States·San FranciscoRemoteFull Timemid

SalesSolutions ConsultantSales Engineer

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Quick Summary

Overview

Canvas Medical is accelerating everyday medicine with an EMR platform built for healthcare automation. We create modern, elegant front- and back-end tooling to enable new ways for developers and clinicians to integrate data, automate workflows, and collaborate to solve healthcare's toughest…

Technical Tools

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Canvas is institutionally backed by some of the greatest technology investors in the world (funded notable health tech companies such as GoodRx, Oscar Health, and Hims & Hers Health).

Role Description

We're hiring a Solutions Consultant to join our GTM Operations team and bridge the gap between customer needs and platform capabilities. This role sits at the intersection of customer empathy, product strategy, and technical execution—helping providers and care teams unlock real value from Canvas Medical's EMR by transforming their workflows into actionable, high-quality solutions.

As a Solutions Consultant, you'll engage directly with customers, prospects, and internal stakeholders to understand complex healthcare delivery challenges. You'll translate these insights into clear product requirements, prototype solutions using the Canvas SDK, and help evolve our platform by identifying strategic enhancement opportunities. This is a high-leverage role where you'll act as a multiplier—accelerating how Canvas delivers value to customers while shaping how our platform scales.

The ideal candidate brings deep curiosity about healthcare technology, comfort with modern development tools, and exceptional ability to bridge business and technical contexts. You'll thrive in ambiguity, balance short-term customer needs with long-term platform health, and collaborate seamlessly across operational and technical teams. We're looking for someone with a growth mindset who can rapidly iterate, experiment with new approaches, and build from the ground up with agility.

Customer Discovery & Solution Design

Engage directly with customers, prospects, and internal partners to understand clinical workflows, pain points, and desired outcomes

Translate healthcare delivery insights into clear, structured Product Requirements Documents (PRDs) that drive solution design

Balance immediate customer needs with long-term platform evolution to create sustainable, scalable solutions

Document learnings and contribute to internal knowledge-sharing to elevate team effectiveness

Technical Prototyping & Platform Development

Build and validate solutions using the Canvas SDK, demonstrating fluency in event-driven design, handlers, and effects

Partner with engineers to prototype elegant solutions that showcase platform capabilities

Strategically evaluate when to deliver within existing SDK capabilities versus advocating for platform enhancements

Create and maintain reusable solution patterns and playbooks that accelerate future engagements

Cross-Functional Collaboration & Delivery

Collaborate across sales, customer success, implementation, engineering, and product teams to align on delivery and feedback loops

Bridge operational and technical contexts to move solutions forward effectively

Surface and track quality signals (demo-to-production flow, SDK adoption, customer feedback) to inform iteration

Shadow senior team members while progressively owning lower-complexity engagements independently

Required Experience & Background

Recent graduate or early-career candidate in Computer Science, Health Informatics, Engineering, UX, Applied Data, or related discipline

Deep interest in healthcare technology and EMR systems with desire to improve provider and patient workflows

Demonstrated ability to learn quickly and adapt in ambiguous environments

Strong written and verbal communication skills with ability to distill complex contexts into crisp requirements

Technical Skills & Capabilities

Comfort learning and working with modern SDKs, APIs, and plugin-based architectures

Willingness to ramp into concepts like event-driven design, handlers, and effects

Strategic mindset to balance short-term deliverables with long-term platform health

Ability to identify leverage points and scalable solution patterns

Healthcare & Domain Expertise

Understanding of healthcare delivery challenges and provider workflow pain points

Interest in healthcare automation and improving clinical operations through software

Ability to engage with clinical, operational, and financial stakeholders

Personal Attributes

Collaborative by default—thrives working across operations and technical teams

Growth mindset with rapid learning velocity

Productive tension management—comfortable wrestling with trade-offs

AI-native and pragmatic—uses modern tooling to accelerate discovery while respecting real-world constraints

Nice-to-Have Qualifications

Exposure to building or working with SDKs, frontend/backend integrations, or plugin architectures

Familiarity with healthcare data workflows, standards, or provider-facing tooling

Experience drafting product requirements, specs, or mockups for technical systems

Comfort with basic scripting (Python, JavaScript) or building demonstrable prototypes

Prior customer-facing experience in technical capacity (internships, support, technical project work)

Own parts of the solution lifecycle—writing PRDs and delivering SDK-based prototypes independently

Successfully translate 3-5 customer engagements into actionable solutions using the Canvas platform

Identify and document at least 2 platform enhancement opportunities that enable scalable solutions

Build strong working relationships across GTM operations and engineering teams

In your first 6-12 months, you'll begin owning significant portions of the solution lifecycle—from customer discovery through prototype delivery. High performers evolve into senior solution consultants who lead small pods, shape customer delivery strategies, and drive platform capability expansion.

This role offers a unique opportunity to influence both how Canvas delivers immediate customer value and how our platform scales to meet future healthcare automation challenges.

Remote/San Francisco/Washington DC We are a fully remote, distributed team but encourage in-person collaboration in our office in San Francisco, or one of our satellite locations which for this role is in Washington DC. We encourage people to do their work when and where they perform at their best. Because of this structure, strong written communication skills, time management skills, and personal accountability are very important to us.

Canvas Medical provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.