After-Sales & Warranty Specialist

This role is critical in strengthening customer retention, improving service quality, reducing warranty-related costs, and driving additional revenue through post-purchase engagement. It requires a technically skilled professional who can act as a trusted advisor to customers, diagnose complex issues, and deliver effective, solution-oriented outcomes.

The role combines technical expertise with strong problem-solving capabilities and customer engagement, ensuring that product performance in the field meets expectations while protecting CCR’s brand and commercial interests.

• Proven experience within refrigeration, HVAC, or cooling technology.
• Strong commercial awareness and ability to manage budgets, timelines, and customer expectations.
• Excellent communication, collaboration and solution- oriented mindset

• Structured, organized, and detail oriented.
• Strong analytical and problem-solving mindset.
• Results-driven with focus on deadlines, quality, and profitability.
• Clear and confident communicator across all levels.
• Proactive, solution-oriented, and accountable.
• Calm under pressure and reliable in execution

***Please note that this role is not eligible for visa sponsorship. ***