Inside Sales Representative - Outbound

The Inside Sales Representative - Outbound connects with homeowners who have shown interest and helps turn that interest into qualified sales appointments. This role uses confident outreach, curiosity, persuasive communication, disciplined follow-up, and strong objection navigation to create a positive first sales experience and move homeowners toward an in-home consultation.

• →Make proactive outbound calls and follow-up contacts with homeowners who have shown interest in LeafGuard.
• →Open conversations with confidence, establish relevance quickly, and create enough interest to continue the sales conversation.
• →Ask strong discovery questions to understand homeowner needs, timing, fit, and readiness for an appointment.
• →Navigate questions and objections with professionalism, persistence, and a positive sales mindset.
• →Convert interested homeowners into accurate, qualified appointments that support the field sales team’s success.
• →Maintain strong daily activity discipline and document outcomes, next steps, and customer details accurately in the CRM.

• Resilience, persistence, and comfort working through rejection.
• Persuasive communication, strong call openings, and ability to create relevance quickly.
• Competitive mindset, coachability, and willingness to improve through call review and feedback.
• Strong organization, follow-up discipline, and ownership of daily activity expectations.
• Ability to balance high activity with quality conversations and accurate appointment setting.
• Comfort using phone, CRM, and scheduling tools in a fast-paced contact-center environment.

• High school diploma or equivalent required.
• Prior outbound sales, appointment-setting, lead generation, telemarketing, or phone-based sales experience preferred.
• Ability to work assigned schedule, meet activity expectations, and follow established sales and compliance processes.
• Equal employment opportunity and physical/work-environment language to be inserted using approved HR template.

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