Front Desk Coordinator

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Front Desk CoordinatorAdministration & Office Support

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Quick Summary

Overview

Overview Front Desk Coordinator – Be the First Smile Patients See! Location: Grove Dental Associates - Downers Grove, IL Job Type: Full-time Pay: $20.00-$24.00/hour based on experience About UsAt our practice, patient care isn’t just what we do—it’s who we are.

Key Responsibilities

Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience. Perform administrative duties such as sorting mail, scanning documents, and photocopying.

Technical Tools

ms-office

4 days a week 7:30am-6:00pm

Every other Saturday

Responsibilities

~1 min read

→Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
→Perform administrative duties such as sorting mail, scanning documents, and photocopying.
→Answer phone calls, provide information, and schedule, verify, and confirm appointments.
→Clearly explain dental procedures, policies, and services to patients.
→Present financial arrangements and policies to patients while maintaining professionalism and empathy.
→Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.

High School Diploma or equivalent (Associate’s degree preferred).
1-5 years of customer service, insurance, or dental experience preferred.
Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
Strong communication, organizational, and multitasking skills.

Paid Time Off: Competitive PTO that grows with your career.
Comprehensive Benefits: Including 401(k).
Career Growth: Access to continuing education and development opportunities.
Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.