Regional Sales Manager

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

We are looking for a motivated, independent sales professional with strong technical, commercial, and business acumen. This customer-facing role is responsible for growing Carlyle revenue and profitability across assigned accounts and territory by developing trusted customer relationships, identifying new opportunities, and coordinating technical and commercial solutions. The successful candidate will combine consultative selling, account ownership, disciplined follow-through, and excellent communication and organizational abilities to serve as the primary business contact for customers.

The Regional Sales Manager position is remote, preferably in the Eastern/Central Time Zone USA, near a major airport.

• →Own and grow selected Eastern U.S. and Canadian customer accounts, serving as the primary commercial contact and developing account plans that support Carlyle’s short- and long-term revenue and profitability objectives.
• →Build relationships across customer engineering, purchasing, operations, sales, product management, quality, finance, and leadership teams; conduct regular customer visits and document opportunities, concerns, commitments, and follow-up actions.
• →Develop new business within assigned markets by identifying applications, projects, competitive conversions, and cross-selling opportunities across Carlyle compressor, accessory, service-part, and related technology portfolios.
• →Prepare quotations and customer-specific pricing recommendations; evaluate costs, margins, multipliers, freight, and market conditions; negotiate commercial terms; and communicate approved pricing actions to customers.
• →Coordinate technical sales support with Application Engineering and Product Management, including compressor and accessory selection, performance data, application guidelines, simulation and selection tools, refrigerant transitions, and technical presentations.
• →Partner with Customer Service, planning, logistics, manufacturing, finance, quality, and engineering to resolve order, delivery, payment, warranty, quality, and application issues; maintain ownership of customer communication.
• →Monitor open orders, backlog, lead times, delivery performance, past-due balances, and customer commitments, escalating business risks and coordinating recovery plans when required.
• →Support Sales, Inventory and Operations Planning (SIOP) activities by maintaining accurate monthly and annual forecasts, explaining changes in demand, and identifying product transitions, new projects, and risks to the sales plan.
• →Maintain accurate account assignments, customer contacts, market segments, pricing information, opportunity notes, and call or visit reports in approved business systems and shared account-management tools.
• →Gather and communicate market intelligence, customer feedback, competitive activity, regulatory developments, and changing application requirements to help guide product, pricing, marketing, and compressor-development strategies.
• →Represent Carlyle at customer meetings, technical training, industry events, and regional or international trade shows; coordinate customer meetings and deliver audience-specific commercial and technical presentations.
• →Communicate product, quality, safety, supply, and pricing notifications to assigned customers, track acknowledgments and required actions, and maintain appropriate documentation.
• →Estimated 35% Travel within the United States with occasional International Travel.

• Bachelor’s degree with 3+ years of HVAC, refrigeration, technical sales, application engineering, or account-management experience; or High School Diploma with 5+ years HVAC, refrigeration, technical sales, application engineering, or account-management experience.

• Experience with commercial and residential refrigeration compression technologies and applications, including reciprocating, screw, scroll, rotary, and variable-speed products.
• Understanding of Variable Frequency Drive (VFD) products and applications.
• Knowledge of current and emerging refrigerants, including low-GWP and natural refrigerants such as CO2, ammonia, and propane.
• Experience with sales forecasting, margin analysis, pricing, customer account planning, and technical or consultative selling.
• SAP and Salesforce knowledge and experience.
• Demonstrated ability to manage customer relationships, develop quotations, communicate technical information, negotiate commercial matters, and coordinate cross-functional issue resolution.
• Strong written, verbal, presentation, organizational, and follow-through skills, with the ability to work independently in a customer-facing role.
• Proficiency in Microsoft Office, including Word, PowerPoint, and Excel.

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