Sales Engineer - Service Modernization Solutions

• • Evaluate existing chillers, AHUs, FCUs, pumps, cooling towers, controls/BMS and associated HVAC systems.
  • Develop technically and commercially viable modernization solutions, including: Chiller replacement Chiller plant optimization AHU/FCU replacement HVAC controls and BMS upgrades Variable-speed drive and pump optimization Energy-efficiency improvements Refrigerant transition/HCFC phase-out related modernization Equipment retrofit and replacement Third-party equipment modernization
  • Work with Application Engineering/factory resources to develop equipment selection, system design and technical proposals.
  • Prepare technical proposals, cost estimates, ROI/payback calculations and energy-saving assessments.
  • Present technical solutions and value propositions to customers and consultants.

• • Prepare quotations, commercial proposals and tender submissions.
  • Establish project pricing and ensure appropriate gross margin in accordance with Carrier guidelines.
  • Lead commercial negotiations with customers and support contract finalization.
  • Monitor sales pipeline, forecast, order intake and gross profit performance.
  • Ensure all commercial assumptions, exclusions, scope and risks are clearly documented before order acceptance.

• • Conduct a formal handover of every secured modernization project to the Operations/Project team.
  • Ensure all contractual, technical and commercial information is complete before project execution starts.
  • Prepare and submit a Sales-to-Operations Handover Checklist, including: Signed contract/PO Scope of work Approved quotation Technical specifications Drawings and equipment selections Project schedule Payment terms Performance bond Insurance requirements Warranty requirements Approved subcontractors Customer/consultant requirements Site constraints Commercial assumptions and exclusions Any outstanding technical or commercial risks
  • Remain responsible for customer relationship and commercial support during execution but not for day-to-day project execution, which sits with Operations/Project Management.

• • Build a database of aging HVAC assets and potential modernization opportunities.
  • Develop relationships with consultants to influence specifications and create early-stage opportunities.
  • Monitor competitor activity, market trends, technology development and regulatory requirements.
  • Promote Carrier modernization technologies, energy-efficiency solutions, controls, digital services and sustainability initiatives.
  • Support seminars, technical presentations, customer workshops and industry events.

• Minimum 5 years of relevant experience in HVAC, building services, mechanical engineering, technical sales, service or modernization.
• Experience in chiller, AHU, FCU, HVAC controls/BMS or central cooling plant is preferred.
• Proven experience in B2B technical sales, solution selling, tendering or project-based sales.
• Experience dealing with building owners, developers, consultants, facility management companies and contractors is preferred.

• Good understanding of HVAC systems and central chilled-water plants.
• Ability to interpret HVAC drawings, equipment schedules, specifications and technical documents.
• Ability to conduct basic HVAC site assessments and identify modernization opportunities.
• Understanding of energy efficiency, lifecycle cost, equipment replacement and retrofit solutions.
• Ability to develop basic ROI/payback and energy-saving calculations.
• Familiarity with AutoCAD, Microsoft Office and CRM/SAP systems is an advantage.

• Strong quotation, tender and proposal preparation skills.
• Good understanding of project costing, pricing, margin and commercial terms.
• Strong negotiation and presentation skills.
• Ability to manage sales pipeline and achieve revenue and gross-profit targets.
• Strong customer relationship and stakeholder management skills.

• Strong business development and entrepreneurial mindset.
• Customer-focused and consultative approach.
• Able to translate technical problems into commercially viable solutions.
• Strong communication, presentation and negotiation skills.
• Able to work independently while collaborating with Engineering, Service and Operations teams.
• Results-oriented with strong ownership and accountability.
• Willing to travel to customer and project sites.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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