Executive Assistant, Cofounder

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

As an Executive Assistant at Charlie Health, you’ll play a key role in providing seamless support to multiple members of the executive team. Your role will include calendar management, travel coordination, meeting logistics and preparations, assisting in recruiting efforts, and preparing daily briefs. You will also be responsible for fostering clear communication across departments. Your role will extend the impact and reach of the executives you support, contributing to overall company success.

Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to impact thousands of lives in a meaningful way.

• →Executive Support
• →Provide comprehensive administrative support including detailed calendar management, coordinating meeting logistics, and tracking agendas + necessary follow ups 
• →Prepare daily briefs summarizing key items for review, ensuring timely information flow
• →Develop background information sheets for meetings to ensure informed discussions
• →Assist with recruiting efforts including scheduling interviews, pipeline management and managing all candidate communications
• →Manage tracked documentation in both Google and Microsoft workspaces to keep tabs on important metrics and information
• →Conference and speaking engagement preparations, including: registration logistics, meeting outreach + scheduling, agenda / itinerary preparation
• →Maintaining sensitive information with utmost privacy and discretion
• →Travel Management
• →Coordinate travel arrangements and create detailed itineraries, including tracking and processing expenses
• →Partner with Chief Clinical Officer to develop detailed quarterly strategy for scheduling field travel in each region
• →Liaise with regional sales leaders to help create agendas so that time in field is productive and effective
• →Other:
• →Participate in ad hoc projects as needed to support the broader team
• →Organize large team dinners and other team building events including happy hours, team off sites, retreats, etc.
• →Act as a thought partner to the other Executive Assistants on the team ensure smooth overall executive and company support 

• 4+ years of experience as a C-Suite level Executive Assistant, preferably in a startup or fast-paced environment
• Experience supporting multiple executives, across various times zones, is a plus 
• Strong organizational and communication skills. Multi-tasking is a must
• High EQ; excellent oral and written communication skills with strong executive presence
• Proficient in Google Workspace. CRM (Salesforce) systems is a plus
• Meticulous attention to detail in all aspects of work
• Self-starter with a proactive mindset and a sense of urgency
• Willingness to tackle a wide range of tasks and challenges, providing support wherever needed and demonstrating flexibility in addressing diverse needs across the organization
• Greater NYC based and excited to be in the NYC office 4+ days / week

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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