Solutions Engineer (Engenheiro(a) de Soluções) - SPO, Brasil [Remote]

Win deals alongside the sales team

- Partner with Account Executives in enterprise sales cycles — running technical discovery, demos, and proof-of-concept engagements that remove blockers and accelerate close.

- Translate Clara's platform capabilities into concrete technical answers for both IT architects and business stakeholders (CFOs, finance leads, procurement teams).

- Scope integrations early in the sales cycle — mapping customer systems, data flows, and technical requirements to a realistic implementation plan before contracts are signed.

- Support RFP/RFI responses and security questionnaires for enterprise prospects.

Design and deliver integrations

- Own the end-to-end design and delivery of complex integrations between Clara's platform and enterprise ERP systems (SAP, Oracle, TOTVS, Omie, Sankhya).

- Build and configure integration connectors, data mappings, and workflows using Clara's APIs and integration framework.

- Coordinate with customer technical teams, Clara's Product and Engineering squads, and third-party implementation partners throughout delivery.

- Drive clean go-lives — delivering runbooks, monitoring configuration, and support playbooks before marking an integration as done.

- Identify patterns across customer integrations and feed them back into the platform through Product and Engineering.

Build for the team and for clients

- Proactively identify friction in how the SE team operates — then build tools, automations, and workflows to eliminate it, not work around it.

- Ship internal tooling that gives the team real leverage: automated scoping flows, demo environments, integration health dashboards, AI-assisted documentation, or anything else that moves the needle on team productivity.

- Develop reusable assets from what you learn in the field — integration blueprints, connector templates, scoping playbooks, and demo environments — so that field knowledge compounds into shared team capability; every complex engagement should leave behind something the team can build on next time.

- Use AI coding tools (Claude Code, OpenAI Codex, and equivalents) as a daily part of your workflow — to scaffold integrations faster, automate repetitive mapping work, generate boilerplate, and prototype solutions that would otherwise take days.

- Raise the bar on how clients experience our integration capability: what we demo, how we document, and how we make Clara's technical sophistication visible should constantly improve because of what you build.

- Challenge the status quo — if there's a faster, smarter way to deliver an integration or run a POC, find it, build it, and share it with the team.

Own the technical relationship for strategic accounts

- Act as the primary technical point of contact for a portfolio of enterprise accounts after go-live — proactively managing integration health, surfacing risks before they escalate, and connecting customers to the right internal teams when needed.

- Identify opportunities for optimization and expansion within existing accounts and bring them to the commercial team.

- Maintain strong relationships with technical and business stakeholders at key accounts, ensuring their satisfaction and enabling renewal and growth.

- 5+ years in a technical customer-facing role — Solutions Engineer, Pre-Sales Engineer, Technical Account Manager, or equivalent.

- Active daily use of AI coding tools — Claude Code, OpenAI Codex, GitHub Copilot, Cursor, or equivalent — to accelerate development and automate repetitive work; you treat AI as a force multiplier, not a novelty.

- Demonstrated experience running technical sales cycles: you've helped close enterprise deals, not just supported them from the sidelines.

- Hands-on experience designing and delivering ERP integrations (SAP, Oracle, TOTVS, or similar) — including API design, data mapping, and error handling.

- Deep fluency in integration patterns: REST APIs, webhooks, OAuth, event-driven architectures

- Strong communication in Portuguese and English — you can calibrate between technical depth and business impact depending on who's in the room.

- Track record of owning technical relationships with enterprise customers over time, not just during implementation.

- Demonstrated builder instinct: you've shipped internal tools, scripts, or automations that improved how a team worked, not just delivered what was scoped.

- Experience in fintech, payments, or financial data infrastructure.

- Familiarity with integration platforms (n8n, Dell Boomi, or similar).

- Exposure to cloud platforms (AWS, Azure, GCP).

- Spanish proficiency is a strong plus.

- Experience managing third-party vendors or ERP implementation partners.

- Familiarity with virtual card network (VCN) programs — including card issuance APIs, spend controls (velocity limits, merchant restrictions, geography rules), and transaction reconciliation flows.

This is a remote-first role: you'll work from home day to day. You'll ramp up in person with the team, and come together in person for team moments, events and customer visits through the year.

• A high talent-density team driven to make an impact in Latin America — low ego, high ownership.
• Competitive salary and stock options (ESOP) from day one.
• An annual learning budget and accelerated development paths.
• English is our working language, with Spanish and Portuguese every day.

• Clarity — Open and direct communication: we say what we mean and give context where it matters.
• Simplicity — If it can be simpler, it should be.
• Ownership — We own everything we do, end to end. When something needs to happen, we don't wait.
• Pride — We hold ourselves to a high standard, and it shows in what we deliver.
• ABC (Always Be Changing) — We adapt fast, embrace change, and keep learning.
• Inclusivity — Diverse ideas, stories and perspectives build a better Clara.

If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.