Commercial Multi Family Sales Representative

A Carter Lumber Commercial Multi-Family Sales Representative is responsible for finding sales opportunities and completing sales for commercial multi-family projects. This is accomplished by identifying target customers, making calls, visiting job sites and assisting customers in a timely and efficient manner with their projects and related product knowledge. Sales techniques, developing customers, following through with commitments and heavy communication are all components of this position.  A strong belief in the mission and goals of the company are necessary to this position.

• Field experience in the commercial multi-family construction industry
• Ability to read blueprints and contract documents to provide a complete takeoff and proposal, as required by customer and project
• Strong understanding of specifications, codes and product submittal process for Multi-Family project
• Strong understanding of the Multi-Family construction schedule process and the ability to plan shipments to meet deadline
• Ability to review scope of work in awarded contract
• Demonstrated ability to create new sales opportunities, maintain successful business relationships and improve profitability
• Strong communication and problem-solving skills
• Detail oriented, self-motivated and ability to meet deadlines
• Knowledge of Microsoft Office including Outlook, Word and Excel

• Meets and/or exceeds sales and profit goals by following up on sales leads, monitoring market trends, and growing the positive reputation of the company.
• Create proposals for presentation to general contractors and builders for products
• Ensures customer satisfaction by assisting with take-offs and communicating scheduling and delivery commitments.
• Visits general contractors and builders with store representatives to answer questions and assist in closing sales during the presentation process
• Collects and keeps up-to-date information on customers’ product use and trends
• Determines appropriate credit program based on customer’s needs.

• Conducts jobsite visits when product quality issues arise. 
• Identifies and provides solutions by performing related troubleshooting tasks. 
• Keeps lines of communication open between the team members at the store and customers to ensure that service is accurate and timely.
   

• Completed required orientation and safety training
• Identifies personal growth needs and learning opportunities.
• Commits to continued learning on products, packages, procedures and more.