Senior Business Development Representative

Do you have a keen interest in eLearning? Are you looking to start a career in Sales? Good news! You have found the right opportunity to get you started. We are always on the hunt for our next great Business Development Representative at D2L!

Please note - this is a hybrid role - working out of our Kitchener office 3 days per week. 

The Business Development Representative is responsible for promoting D2L Products and Services, establishing customer relationships, and providing qualified, motivated leads to the Sales teams. As a key member of the sales team, the successful candidate will have in-depth knowledge of the company’s solutions, competition, and a keen interest in the eLearning industry.  The primary market focus is the education and corporate sectors.

We are looking for an energetic, polished individual with exceptional communication skills and a talent for relationship building.  The successful candidate will gain expertise in accurately capturing and qualifying leads, effectively managing a sales pipeline, and achieving quarterly revenue targets.

This Business Development Representative provides a challenging career opportunity as well as career advancement within D2L.

• Be a subject matter expert and an advocate amongst the team regarding prospecting strategies and CRM processes 
• Act as a mentor within the team to help develop Bus Dev skills in others 
• Assist in training and onboarding new hires 
• Contribute and maintain the BD team course in Spark 
• Develop effective sales kits for the Bus Dev team with Bus Dev leaders and Marketing 
• Responsible for exceeding objectives within your assigned territory 
• Able to understand and deliver D2L's unique value proposition and create solution vision with prospects 
• Actively participate in outbound calling campaigns to generate sales opportunities 
• Accurately capture and qualify leads gathered from tradeshows, webinars, inbound calls, and other marketing initiatives 
• Follow-up with existing D2L contacts and develop them into sales prospects 
• Distribute leads and make qualified appointments for Sales Executives 
• Monitor and respond to D2L Sales inbox and website inquiries – responding and re-directing incoming customer request for information, etc. 
• Create and update lead generation emails and phone scripts 
• Update customer interactions through the CRM tool 
• Complete sales reports and present findings to executive management 
• Conduct market research and keep updated on product and industry knowledge, competitors, and industry knowledge 
• Represent D2L at occasional tradeshows; some travel will be required 

• 1+ years experience in Business Development 
  • Previous experience in eLearning, the education sector, enterprise software and/or high tech solutions providers preferred
• Interest in pursuing a sales career within a fast-paced, constantly changing environment
• Pro-active and goal oriented with the ability to maintain consistent levels of customer activity to generate sales leads and meet achieve quarterly objectives
• Excellent written and verbal communication skills
• Excellent time management skills with the ability to multi-task and organize/prioritize work independently
• Strong interpersonal and customer orientation skills with the ability to influence decision makers
• Demonstrated ability to work individually and collaboratively within a team environment
• Degree or diploma in Business, Marketing or related
• AI Skills:
  • Experience using AI-powered sales engagement and CRM tools to optimize prospecting and outreach.
  • Ability to leverage AI tools to accelerate email drafting, lead research, and outreach personalization.
  • Comfortable interpreting AI-generated insights and using them to prioritize outreach and follow-up.
  • Curious mindset with a passion for experimenting with tools that improve workflow efficiency, including AI-based solutions.

This position is to fill an existing vacancy

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
• 2 Paid Days off for SkillsWave-related activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events
• Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.