Dijital Team Pty Ltd1mo ago

Sales Development Representative

Colombo · ColomboRemoteFull Timemid

SalesSales Development RepresentativeSales Development Rep

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Quick Summary

Overview

The Sales Development Representative (SDR) is a high activity role focused on proactively sourcing leads,

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SalesSales Development RepresentativeSales Development Rep

The Sales Development Representative (SDR) is a high activity role focused on proactively sourcing leads, engaging decision makers and converting outbound outreach into qualified meetings booked in the calendar.

You will be responsible for researching prospects online, importing and maintaining lead data in the CRM, running outbound calling and email campaigns, and actively managing the lead pipeline and deal pipeline to ensure consistent progress toward meetings, proposals, and signed clients.

In addition, you will help support the BDM function with sales administration to assist accelerate deals.

This role is ideal for someone who is confident on the phone, organized, KPI driven, and motivated by outcomes.

Outbound Lead Generation and Prospecting

Proactively identify and source leads using online research, aged care directories, LinkedIn, industry networks, event lists, and public websites

Build prospect lists aligned to organization’s ideal customer profile

Identify key decision makers including CEOs, COOs, CIOs, IT Managers, Operations Managers

Import new leads into the CRM with accurate and complete contact details

Outbound Calling and Outreach

Conduct high volume outbound calls to introduce organization and generate interest

Use structured call scripts and talk tracks to qualify interest and progress conversations

Follow up leads consistently via phone, email, and LinkedIn to drive meeting outcomes

Handle objections professionally and confidently, with a focus on booking the meeting as the next step

Schedule Meetings and Pipeline Management

Book qualified meetings directly into the sales team calendar

Ensure every lead has a clear next step and follow up date scheduled in the CRM

Maintain an accurate and up to date lead pipeline and deal pipeline

Move prospects through pipeline stages based on activity and engagement

Support conversion by ensuring prospects progress from meeting booked through to proposal stage and closed won

CRM Campaigns and Email Outreach

Build and execute outbound email campaigns from within the CRM

Segment lead lists based on service type, organization size, location, and intent signals

Maintain email hygiene, unsubscribe compliance, and correct CRM tagging

Track campaign performance and improve messaging based on open rates, replies, and meeting conversions

Data Quality and CRM Hygiene

Maintain accurate records for all outreach activity including calls, emails, notes, and outcomes

Ensure contact details, organizations, and pipeline stages are correct and current

Regularly clean and enrich CRM data to improve targeting and conversion performance

Tag and categories lead correctly to support reporting and future campaigns

Reporting and Performance Tracking

Provide weekly reporting on outbound activity and performance

Track progress against KPIs including calls, emails, meetings booked, and conversion rates

Monitor pipeline health and identify bottlenecks in lead progression

Share feedback on messaging, objections, and market insights to improve outbound strategy

Essential Skills & Experience

3+ years' experience in outbound sales, telemarketing, lead generation, or SDR roles

Proven experience booking meetings via outbound phone calls and email outreach

Confidence speaking with senior decision makers and navigating gatekeepers

Strong experience working in a CRM system and managing pipeline stages

Ability to work independently in a remote environment and stay accountable to targets

Technical Skills (Essential)

CRM experience, ideally Zoho CRM or similar platforms

Strong written communication skills for outbound email campaigns

Comfortable using LinkedIn for prospecting and outreach

Proficiency in Microsoft 365

Soft Skill

Confident and resilient communicator, comfortable on the phone every day

Strong follow up discipline and persistence without being pushy

Highly organized with excellent time management

KPI driven and motivated by measurable outcomes

Fast learner with a proactive, self-starter mindset

Professional, friendly, and trustworthy when representing the organization

Listing Details

Posted: March 4, 2026
First seen: March 26, 2026
Last seen: April 24, 2026

Posting Health

Days active: 29
Repost count: 0
Trust Level: 32%
Scored at: April 25, 2026

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Dijital Team Pty Ltd

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Dijital Team provides offshoring solutions for IT businesses, enabling them to build dedicated teams in Sri Lanka, promoting enhanced profitability and access to skilled resources.

Employees

125

Founded

2023

Domain

Jobs

External application · ~5 min on Dijital Team Pty Ltd's site

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