Strategic Account Executive - Sweden - Retail

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

1. →

   Build and manage a growing portfolio of strategic accounts across Sweden, with a primary focus on Retail and consumer brands, to help ElevenLabs meet its revenue goals.

2. →

   Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for retail organizations.

3. →

   Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers.

4. →

   Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to Swedish retail and consumer brand organizations.

5. →

   Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants.

6. →

   Develop and execute account strategies to expand ElevenLabs' presence within the Swedish retail sector, navigating complex procurement and organizational structures.

7. →

   Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts.

8. →

   Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.

• 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.

• Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.

• Well-connected in the Swedish retail landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level.

• Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.

• Deep understanding of enterprise procurement and legal processes in Sweden, with the ability to accelerate deal velocity within complex organizational structures.

• Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly.

• Passion for voice and audio AI and how it can unlock transformative value for customers.

• A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale.

• Native or full professional proficiency in Swedish; strong English for internal collaboration.

This is an in-country role with a preference for a candidate based in Stockholm. You can work remotely or from our office in Stockholm.

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