Envoyglobalinc29d ago

UK Account Manager

United Kingdom·Londonmid

SalesAccount Manager

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Quick Summary

Overview

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

Technical Tools

ms-officesalesforcecustomer-success

We are seeking an Account Manager based in our London, UK offices to support corporate immigration programs for a portfolio of global clients. In this role, you will partner closely with Strategic Account Managers, affiliated law firms, and Envoy’s immigration teams to deliver seamless day‑to‑day client support. You’ll play a key role in guiding users through our platform, managing client requests with precision, and ensuring a responsive, high‑quality immigration experience.

This opportunity is ideal for someone who thrives in a fast‑paced, client‑facing environment, enjoys building strong stakeholder relationships, and has a genuine interest in immigration and global mobility.

Responsibilities

~1 min read

→Act as the primary day‑to‑day contact for assigned clients, under Strategic Account Manager direction
→Support corporate immigration workflows, case tracking, reporting, and compliance through the Envoy platform
→Resolve client inquiries related to platform use, immigration processes, billing, and reporting
→Manage escalations and coordinate with internal teams and law firm partners
→Prepare and analyse immigration data (cases, expirations, spend, engagement)
→Deliver client trainings and support Account Business Reviews (ABRs)
→Maintain accurate client records and document client sentiment in Salesforce

2+ years of experience in account management, customer success, client service, or immigration‑related roles
Strong interest in corporate immigration or global mobility (experience a plus)
Excellent communication, organisation, and attention to detail
Ability to manage multiple priorities in a regulated, deadline‑driven environment
Proficiency in Microsoft Office; experience with Salesforce, Zendesk, or similar tools preferred

Salary Range: £45,000-£55,000