Longo Toyota of Prosper Sales Manager

Longo Toyota of Prosper is looking a dynamic Sales Manager to join our team at our newest Penske Motor Group location in Prosper, Texas. 

• Recruit, hire, train, coach, and mentor Sales Consultants to achieve individual and team performance goals.
• Establish clear KPIs including units, gross profit, appointment show rate, closing ratio, and CSI.
• Conduct daily sales meetings, one-on-one coaching sessions, and structured weekly training.
• Foster a positive, inclusive, and performance-driven culture.
• Provide ongoing training in product knowledge, compliance, CRM usage, and digital retail processes.

• Collaborate with the General Sales Manager to forecast and achieve monthly and annual sales objectives.
• Monitor daily operating reports, gross profit, commissions, and inventory performance.
• Assist in structuring and closing deals while protecting profitability and ensuring compliance.
• Ensure accurate and timely reporting of sold units in CRM, DMS, and manufacturer systems.
• Drive manufacturer objective attainment and incentive program performance.

• Manage new vehicle inventory to maintain appropriate days’ supply and model mix.
• Oversee dealer trades, ensuring proper documentation, payment processing, and vehicle exchanges.
• Monitor aged inventory and implement strategies to improve turn rates.
• Ensure showroom and lot merchandising standards are maintained, including digital listings.

• Monitor internet lead response time, appointment scheduling, and follow-up processes.
• Ensure sales team effectively utilizes CRM and digital retail tools.
• Track and improve lead-to-sale conversion rates.
• Partner with Marketing to align campaigns with inventory and sales goals.

• Address escalated guest concerns promptly and professionally.
• Ensure adherence to dealership sales policies and legal compliance requirements.
• Maintain high CSI scores and online reputation standards.
• Oversee a transparent and ethical sales process.

• Schedule and oversee Sales Consultants’ daily activities.
• Coordinate vehicle deliveries to ensure a smooth and timely guest experience.
• Prepare and analyze reports using CRM, DMS, manufacturer platforms, and Microsoft Office.
• Support cross-departmental collaboration with F&I, Service, and Parts to improve overall guest retention.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individuals should possess:

• Valid driver’s license with acceptable driving record.
• California Occupational Sales License (if applicable by state law).

• High school diploma or equivalent required; bachelor’s degree preferred.
• Minimum of three (3) years’ automotive retail sales experience required.
• Minimum of two (2) years’ automotive sales management experience required.
• Proven track record of achieving sales volume, gross profit, and CSI goals.

• Strong understanding of dealership financial statements and performance metrics.
• Knowledge of automotive finance, equity management, and depreciation.
• Familiarity with CRM platforms, dealership management systems (e.g., CDK), and manufacturer portals (e.g., Dealer Daily).
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Knowledge of federal, state, and local automotive sales regulations.

• Strong leadership and coaching skills.
• Data-driven and results-oriented mindset.
• Excellent communication and conflict-resolution abilities.
• Ability to thrive in a fast-paced, goal-oriented environment.
• High ethical standards and professional presence.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Frequently required to stand, walk, and sit for extended periods.
• Regular use of hands and fingers for computer and phone use.
• Ability to work outdoors in varying weather conditions.
• Ability to move throughout showroom and lot areas.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Teamwork at Toyota and Penske. Everyone that works at Toyota of Prosper is equal. Toyota is all about teamwork and representing Toyota, the best and most reliable company. We have no names on our badges but expect all team members to help each other succeed.  We win together! 
• Toyota was ranked the No. 1 motor vehicle company for the sixth consecutive year on Fortune Magazine’s 2020 “World’s Most Admired Companies” annual ranking. Fortune also recognized Toyota as No. 30 among the Top 50 “All-Star” companies surveyed, which included companies from various industries.Penske Motor Group, PMG, owns and operates Toyota and Lexus automobile dealerships in Southern and Northern California, and now in Prosper, Texas. Headquartered in El Monte, CA, PMG's flagship store, Longo Toyota, is the world's largest dealership and the #1 Toyota retailer in the U.S. since 1967 with a diverse workforce speaking over 40 languages and dialects. Longo Lexus serves as the #1 Lexus dealership in the Western U.S. since 1990 and Lexus of Stevens Creek, located in San Jose, CA is the #1 volume luxury retailer in Northern California. PMG’s mission is to deliver amazing guest experiences that create lifetime partnerships.PMG employs over 1,200 team members across its locations in California and Texas.  Our team strives to be your automotive dealer of choice for sales, service, parts, and collision repair.  But we won’t stop there. Community partnerships are also very important to us. With our goal to make a difference in the cities we live and operate.

Longo Toyota of Prosper opened in the fall of 2017, with a new 61,000 square foot state-of-the-art facility on a 15-acre site along US-380, just west of the Dallas North Tollway.