Sales Operation Manager

Faraday Future is a California-based technology company focused on the design, engineering, and development of intelligent, connected electric vehicles and related artificial intelligence–enabled technologies.

Founded in 2014, the Company’s mission is to disrupt the automotive and technology industries by creating user-centric, technology-first experiences. The Company, together with its controlled subsidiaries, operates across multiple technology-driven areas, including AI electric vehicles, robotics, and its crypto business (AIXC), all under its upgraded Global EAI Industry Bridge Strategy, marking the beginning of a new chapter in AI mobility and Web3 integration. The Company aims to leverage the latest technologies and world’s best talent to realize exciting new possibilities across all of these lines. Faraday Future’s automotive business exemplifies its vision for luxury, innovation, and performance, while its FX strategy aims to introduce mass production models equipped with state-of-the-art luxury technology derived from the FF brand, targeted towards a broader market with middle-to-low price range offerings. FF is committed to redefining mobility through AI innovation. Join us in shaping the future of intelligent transportation and technology by creating something new, something connected, and something with a true global impact.

As a Sales Operation Manager, you will work with cross-functional teams to drive the success of our sales organization by designing and optimizing sales policies, managing operational processes, supporting incentive programs, reconciling customer payments, and delivering data-driven insights.

This role serves as a critical operational backbone of the sales organization—building the systems, processes, and visibility that enable our sales teams to focus on customer engagement and revenue growth.

• →Oversee and support end-to-end sales execution processes across sales, finance, legal, and operations teams
• →Manage day-to-day sales operations ensuring efficiency, compliance, and scalability
• →Develop and refine sales policies aligned with business objectives
• →Support sales incentive programs and ensure accurate commission payouts
• →Identify process inefficiencies and implement improvements
• →Coordinate customer payment reconciliation with finance teams
• →Maintain accurate sales data and reporting dashboards
• →Support forecasting and provide data-driven insights
• →Collaborate cross-functionally to align execution and strategy

• Education: Bachelor’s degree in business, marketing, or related discipline.
• Experience: 8+ years of experience in retail, sales, or direct-to-user environments, with 2+ years in a management role. Automotive or tech industry experience is a plus.
• Leadership: Demonstrated ability to lead and develop teams in a retail or sales environment.
• User Orientation: Strong focus on delivering high-touch, user-first experiences.
• Technology Fluency: Proficiency in CRM and sales tools (e.g., Salesforce); data-literate and KPI-oriented.
• Collaboration: Able to work cross-functionally with teams in marketing, service, and operations.
• Adaptability: Comfortable in a fast-paced, evolving company with ambitious goals.

• Experience with incentive and commission management
• Exposure to payment reconciliation processes
• Experience in startup or high-growth environments
• Strong problem-solving mindset