Funeral Home Administrative Assistant

United States·Krause Funeral Home & Cremation Services - Capitol - MilwaukeeNormalmid

Administrative AssistantAdministration & Office Support

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Compassion & Empathy: Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.

Technical Tools

Administrative AssistantAdministration & Office Support

As an Administrative Assistant, you will provide administrative and clerical support to managers, team members, and client families, including answering phone calls, scheduling, creating and proofing correspondence, and data entry.

Responsibilities

~1 min read

→Compassion & Empathy: Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
→Technology Competent: Familiar with Microsoft Office Suite, company software programs, email, social media, text, online portals, live webinars, and updating the funeral home website as needed.
→Clear Communicator: Strong communication and grammatical skills, with the ability to proof work.
→Meticulous Attention: Monitor accounts and financials related to receipt books, deposit policies, and receivables. Close accounts when appropriate and complete product inventory.
→Follow-through: Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.
→Preparation Excellence: Maintain neat and presentable office area and office equipment as necessary, take responsibility for inventory, and reorder office supplies as needed.
→Active Team Member: Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.

High school diploma or the equivalent
Minimum three years of work experience in a small business office environment -- funeral industry experience a plus
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Able to use and learn multiple computer software, systems, and other office equipment
High attention to detail and accuracy, with excellent follow-up skills
Able to establish and maintain effective internal and external work processes

Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.