Manager, Bancatakaful Account Manager (GETB)

Responsible to perform business development and ensure the acquisition and services of business from the allocated Financial Institutions towards achieving the department’s revenue and profit objectives whilst always ensuring customers and business partners satisfaction.

Key responsibilities:

• Manage issues pertaining with back-end processes to deliver what is expected from GETB to partners and customers in general.

• Perform business development for bank partner and Bancatakaful portfolio

• Monitor sales performance, SLA and planning future projects with business partners

• Initiate incentives/campaign for business partners to support business development growth.

• Record, checking and monitor Advisory and Credit Takaful submission for bank partner business

• Coordinate and liaise with the business partners with respect to products development, training/motivation programs and all other relevant matter

• Monitor and to coordinate UAT event and testing successfully from end to end.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Must be a formal degree holder in Banking, Insurance, Actuarial or Marketing or any other higher professional qualification(s) is an added advantage

• At least 3 years’ experience in Takaful environment. Bancatakaful / Banking exposure is an advantage

• IT literate and well versed in Microsoft products i.e. Excel, word and PowerPoint

• Strong business acumen and sense of urgency

• Customer focused / Team Player

• Able to work under a high-pressure environment

• A self-starter and independent

• Flexible in terms of working hours and mobile.

• Able to handle special cross functional projects as and when required and conduct training

• Has knowledge on the Takaful Act and Shariah

• Key Competencies: Functional Competencies, System knowledge, Marketing Best Practices, Product Knowledge, Cross Functional Knowledge and IT related knowledge

• Management Competencies: Industry Knowledge and Business Acumen, Innovation, Leadership

• Personal Attributes: Integrity, Information seeking, Involvement, Passion for Excellence, Performance orientation, Thoroughness

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.