Warehouse Counter Associate

• Interact with internal and outside sales people, vendors and contractors.

• Responsible for showroom merchandising and re-stocking product.

• Assist in resolving customer relations problems with both dealers and end users

. • Complete sales order process for customers with efforts to up-sell associated items.

• Daily loading and unloading of products. • Receive, inspect and stock all merchandise.

• Verify all items received to items ordered for accuracy.

• Pick and verify orders for customers and prepare orders for shipment as needed.

• Assist with physical inventory and inventory control.

• Appropriate use and maintenance of OF device

. • Provide excellent customer service to external customers.

• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.

• Adhere to all safety requirements relevant to one’s regular job duties.

• Wear appropriate PPE. • Perform other duties as assigned

Required Qualifications

• Minimum 1+ year experience in a Counter Sales or Customer Service role, preferably in the HVAC industry

 • Proven success in sales and providing excellent customer service

. • Strong interpersonal skills including sales, problem solving and customer service

. • Ability to work independently, while meeting assigned goals and objectives in designated time frames.

• Ability to multitask and work in a fast paced environment

. • A willingness to learn and grow with our Company.

• Knowledge of Microsoft Office products.

• Proven commitment to customer service and a safe work environment

The Counter Sales Warehouse Associate is responsible for our sales counter as well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, and unloading of products, and inventory control using warehouse equipment state of the art technology. The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch products to customers.