IT AI Solutions Engineer

Do you enjoy building technology that solves real business problems? Gensco is seeking an experienced, hands-on AI Solutions Engineer to design, develop, test, and deploy AI-powered solutions that make work easier, faster, and more effective for our Teams. You'll work closely with Users, Business Leaders, IT Teams, and Vendors to create practical tools that automate processes, improve access to information, and deliver measurable value. If you're energized by turning concepts into production-ready solutions and seeing the impact of your work every day, we'd love to hear from you!Duties and Responsibilities

• Serve as the hands-on Engineer who builds and delivers Gensco’s AI solutions by gathering feedback from Stakeholders, evaluating options, then designing and implementing solutions.
• Utilize AI to improve customer service, take repetitive work off our Teams, and provide easily consumable data for decision making.
• Partner with IT Data Engineering, BI, and ERP Teams.
• Collaborate with all Teams, Users, outside software Vendors, and implementation Partners.
• Design, prototype and test solutions hands-on, using AI models, automation tools and ERP and data warehouse connections. Prove each idea through a pilot before it goes to production.
• Track and report realized value (hours saved, margin gained, DSO reduced, inventory turns improved).
• Estimate the run cost before each pilot, measure it afterward, and keep a monthly view of AI spend and forecast.
• Review Company AI Use Policy regularly, draft recommended updates, and build solutions.
• Train and support the Users of solutions you build.

• Bachelor's degree in computer science, information systems, engineering, analytics, business or equivalent experience required
• 5+ years in technology, analytics or process automation, including hands-on experience delivering AI or automation solutions that reached daily use
• Hands-on experience building with AI and Large Language Models (LLMs), including prompt design, retrieval from Company documents, and AI agents that take actions in other systems
• Proficient in at least one general-purpose programming language; builds and consumes REST APIs; uses version control, testing and separate dev/production environments
• Experience connecting tools to an ERP through APIs or middleware