Senior Account Manager (f/m/d)

• Our Customer Success team is seeking a Senior Account Manager/Customer Success Manager (f/m/d). You will focus on and work closely with customers in our Dutch market to improve processes and develop innovative strategies in order to maximize value and enhance their experience using the Moss product.

Here's a bit more on what you can expect to be doing day-to-day:

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We think you’ll need the following experience and qualifications to succeed in the role:

• 4 + years of experience in a commercial customer-centric proactive role, ideally in a B2B or SaaS setting.

• Prior experience with upselling products and product features to existing customers.

• Fluent in both Dutch and English.

In addition, here are the skills and attributes we are looking for:

We believe the greatest benefit we can offer you is the opportunity to develop your skills and progress your career - we’d like to help you on that journey. Here's what else you can expect:

• An attractive compensation package, including our company stock option plan

• An annual learning budget

• Financial support for public transport

• A generous pension plan

• 1 months work from abroad

Moss is the Finance AI platform for Europe's mid-sized businesses, giving companies real-time visibility and full control over their spend. By automating card issuing, invoice management and expenses, Moss simplifies financial workflows and frees finance and accounting teams from manual, administrative work.

Founded in Berlin and used by more than 10,000 businesses including Flink, Schufa, n8n and Auto1, Moss has raised €220+ million to date and operates in Germany, the Netherlands, the UK and further EU markets. In August 2026, Moss closed a €35 million Series C led by Portage, crossing a €1 billion valuation and becoming one of Europe's newest fintech unicorns. Moss is backed by investors including Valar Ventures, Tiger Global, Global Founders Capital, Cherry Ventures, A-Star.

We're a team of 300+ people from 50+ nationalities across 5 offices in Europe and we hire, reward, and grow people based on Moss DNA: playing to win, obsessing over quality, winning as One Moss. If that's how you want to work, we want to hear from you. - here's what else to expect:

• Top-of-market compensation package, including equity. 

• Our vibrant offices are at the heart of our culture, where in-person time fuels collaboration and connection over weekly breakfasts and Friday demos.

• Additional benefits include: 20 days “work from abroad”, 600EUR/GBP Learning & Development Budget, and other local benefits.

Unless stated otherwise, benefits apply to full-time positions (interns and working students receive a tailored package).

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