Key Account Manager (m/w/d) – General Respiratory Standort: Südbayern

Als Key Account Manager (m/w/d) übernehmen Sie die Verantwortung für strategische Kundenbeziehungen innerhalb Ihres Gebiets. Sie entwickeln nachhaltige Account-Strategien, identifizieren Chancen zur Verbesserung der Patientenversorgung und arbeiten eng mit internen und externen Partnern zusammen.

Sie verstehen die Bedürfnisse Ihrer Kunden und entwickeln gemeinsam mit internen Fachbereichen Lösungen mit messbarem Mehrwert.

• Entwicklung und Umsetzung strategischer Account-Pläne.
• Aufbau langfristiger und vertrauensvoller Beziehungen zu relevanten Stakeholdern im Gesundheitswesen.
• Analyse von Kunden-, Markt- und Versorgungsbedarfen zur Identifikation von Chancen und Potenzialen.
• Enge Zusammenarbeit mit Medical Affairs, Market Access, Marketing und Vertrieb.
• Umsetzung kundenorientierter Projekte zur Verbesserung des Patientenzugangs und der Versorgungsqualität.
• Nutzung digitaler und hybrider Kommunikations- und Interaktionskanäle.
• Verantwortung für eine strukturierte und datenbasierte Gebietsplanung.
• Sicherstellung der Einhaltung aller Compliance- und Qualitätsstandards.

Wir wissen, dass Karrierewege unterschiedlich verlaufen. Wenn Sie überzeugt sind, einen Mehrwert für diese Rolle zu schaffen, freuen wir uns auf Ihre Bewerbung, auch wenn Sie nicht jede einzelne Anforderung erfüllen.

• Erfahrung im Key Account Management, Vertrieb, Market Access, Customer Partnership Management oder vergleichbaren Funktionen.
• Erfahrung in der Pharmaindustrie, Biotechnologie, Medizintechnik, im Gesundheitswesen oder in einer vergleichbaren Branche.
• Ausgeprägte Kommunikations- und Stakeholder-Management-Fähigkeiten.
• Analytisches Denkvermögen sowie die Fähigkeit, datenbasierte Entscheidungen zu treffen.
• Erfahrung in der Zusammenarbeit mit verschiedenen Fachbereichen.
• Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse.
• Führerschein Klasse B und Reisebereitschaft innerhalb des Gebiets.

• Erfahrung im Bereich Atemwege, Specialty Care, Immunologie oder Impfstoffe.
• Kenntnisse des deutschen Gesundheitssystems und/oder Market Access.
• Erfahrung mit Krankenhäusern, Versorgungsnetzwerken oder strategischen Accounts.
• Erfahrung mit Omnichannel Engagement oder digitalen Kundenlösungen.
• Projektmanagement- oder strategische Planungserfahrung.

Wir sind überzeugt, dass unterschiedliche Perspektiven zu besseren Entscheidungen, mehr Innovation und besseren Ergebnissen für Patienten führen. Daher begrüßen wir Bewerbungen unabhängig von Alter, Geschlecht, ethnischer Herkunft, Religion, sexueller Identität, Behinderung oder persönlichem Hintergrund. Bewerberinnen und Bewerber mit Unterstützungsbedarf im Recruiting-Prozess sind ausdrücklich eingeladen, uns anzusprechen.

As a Key Account Manager, you will act as a trusted partner to key customers and stakeholders across your territory. You will develop strategic account plans, identify opportunities to improve patient care, and collaborate across functions to deliver meaningful solutions.

Success in this role requires curiosity, business acumen, relationship-building skills, and a commitment to understanding customer and patient needs.

• →Develop and implement strategic account plans aligned with customer and business priorities.
• →Build trusted relationships with healthcare professionals, healthcare organizations, and other relevant stakeholders.
• →Identify patient, customer, and healthcare system needs and translate insights into meaningful actions.
• →Work closely with Medical Affairs, Market Access, Marketing, and Commercial colleagues to deliver coordinated customer solutions.
• →Analyze customer and market insights to identify opportunities and inform account strategy.
• →Lead account-specific projects and initiatives that support improved patient access and customer outcomes.
• →Utilize digital and omnichannel engagement approaches to enhance customer experience.
• →Ensure all activities are conducted in accordance with compliance and ethical standards.

• Experience in Key Account Management, Sales, Market Access, Customer Partnerships, Healthcare Management, or related commercial roles.
• Experience within pharmaceuticals, healthcare, biotechnology, medical devices, healthcare consulting, or related industries.
• Ability to build and maintain strong stakeholder relationships.
• Strong analytical and problem-solving skills.
• Experience collaborating across multiple teams and functions.
• Excellent communication skills in German and English.
• Valid driver's licence and willingness to travel within the territory.

• Respiratory, Specialty Care, Immunology, Vaccines, or Hospital experience.
• Market Access or healthcare system knowledge.
• Experience working with healthcare institutions, networks, or regional accounts.
• Omnichannel engagement experience.
• Strategic account planning and project leadership.
  

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at DE.Contact-Recruitment@gsk.com where you can also request a call.

Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to ethnicity, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/