Account Manager - Home Services (Nassau County, NY)

Hassle Free Home is a home services membership. We provide our members handyman maintenance visits and an account manager for home projects outside the scope of our handyman. As a Customer Account Manager, you’ll be the coordinator of these projects. Keeping an organized project pipeline, informing clients with updates along the way, and ensuring everything runs smoothly.

If you’re highly responsive, a clear communicator, and naturally organized, this is a role where you can stand out quickly.

• Coordinate home projects between clients and contractors
• Communicate effectively through phone, text, and email
• Follow up, schedule, and solve small issues before they become big ones
• Review and polish estimates before sending to clients
• Own the overall client experience from start to finish

• Clear, professional communication (written and verbal)
• Fast responsiveness—you don’t leave people waiting
• Strong organization and attention to detail
• Ability to manage multiple clients/projects at once
• Comfortable with technology (managing multiple systems, texting, email, and basic software tools)

• Background in customer service, account management, or coordination
• Someone who enjoys working with people and staying organized
• Strong communicator who responds quickly and follows through
• Looking for a stable role with growth—not a sales grind or technical construction job
• Strong plus: experience in home services or similar industries
• If you’re organized, responsive, and great with people, this is a role where you can quickly become a key part of a growing team.

• $70–75K base salary + monthly commissions
• Hybrid flexibility – work between your home + daily/weekly visits to your customers homes, meeting vendors, etc.
• No door knocking, no high pressure sales - just taking care of clients and getting things done efficiently
• Real career growth – multiple team members promoted within their first year
• Health/vision/dental insurancr
• PTO

This position is based in the Nassau County, NY region. The homes you manage will be in and around Syosset, Jericho, Plainview, Westbury, etc.

Indeed tags: #hp