Account Manager - Data Center / Transportation / Infrastructure

General Sales & Marketing work focuses on a combination of general sales and marketing work including: Face-to-face and/or remote sales to new or existing customers focus on Industrial group.  Assessing customer needs and suggesting appropriate products, services and/or solutions. Planning, developing, and delivering the marketing strategy for products/services and associated brand(s). Evaluating, measuring, and managing the product/brand P&L (e.g., budgeting, expenditures, profitability, return-on-investment, etc.) Incumbents in this specialization may also provide customer service and support in the form of information on product/price and resolution to issues related to billing, shipping, delivery, complaints, etc. Incumbents matching to this specialization are compensated based on achievement of sales targets

• You will understand the key business drivers of the relevant customer’s business, business environment and interpret the impact and opportunity for Hitachi Energy, participate in the development of sales strategies for the account by providing the customer’s current business and long-term plans.

• You will lead the development and implementation of the account plan and SoW growth actions to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identify a target for each solution element, propose recovery plans in case of potential order shortfalls.

• You will define and propose sales targets for the account and ensures their achievement with a structured follow up process across Business Units and Countries, sell products/solutions/services to customers, focusing on volume, mix and profitability targets representing all Hitachi Energy

• You will create added value for the customer and Hitachi Energy by ensuring a coordinated sales approach (e.g., frame agreements, AVL related actions), communicate details in accordance with Hitachi Energy supply, offering and strategy, coordinate the use of internal or external resources (e.g. technical, advertising, and marketing) in order to provide value added services to accounts

• You will develop, maintain and share detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition. You will establish and develop account relationships based on a defined strategy, act as focal point for problem resolution and monitor customer claims, plan, facilitate and conduct customer negotiation.

• You will monitor competitors’ activity with the account and ensure that appropriate response strategies are formulated and implemented, give input on market price developments. You will drive application of standardized Marketing & Sales processes and tools (Salesforce, account plans, AVLs etc.) for the account.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• You hold a bachelor's degree in electrical engineering.

• Proven work experience as a Sales Account Specialist with at least 5 years relevant work experience.

• Hands on experience in sales and an ability to deliver excellent customer experience, data center market experience.

• Knowledge and exposure in Sales Force.com and MS Office. Understand of sales performance metrics.

• Business acumen with problem-solving attitude. Having working experiences with/in power generation and renewables and/or substation automation/enterprise software is specially considered.

• Excellent communication & interpersonal skills both verbal and written, negotiation skill, influencing skills.

• Good communication in Thai and English.