Senior Sales Manager

Park Hyatt Saigon is the French mansion by the Opera House, a sanctuary of peace in the middle of one of Asia’s most bustling cities.

Among 18 awards in the past 6 years, these marvelous achievements are inspiring, acting as beacons of resilience and hospitality for both guests and our local communities: 

• 2026 Triple Crown Award Winner, Condé Nast Traveler

• 2025 Recipient of One MICHELIN Key

• 2024 Top 5 Hotels in Southeast Asia, Readers' Choice Awards, Condé Nast Traveler 

• 2023 The 15 Best City Hotels in Asia, Travel and Leisure World’s Best Awards 

• 2023 Best City Hotels in Vietnam, Travel and Leisure Luxury Awards Asia Pacific 

• 2023 Best 500 Hotels in the World, Travel and Leisure  

• 2023 Forbes Travel Guide – Star Awards Winners 

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members, and shareholders alike. 

We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion, and a one-stop experience.  

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark, one of the world's legendary great hotels. 

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position. 

Currently, Park Hyatt Saigon is looking for a Senior Sales Manager. Join with Hyatt corporation to discover your place to shine in our warm, respectful, and inclusive culture.  This is truly an exciting role where two days will never be the same!   

Position summary

Drive leisure revenue by developing and managing relationships across luxury leisure, wholesale, and group leisure segments. The role will grow existing accounts, identify new business opportunities, and work with internal teams to support the hotel’s commercial goals and brand standards. Reporting directly to the Director of Sales.

Key responsibilities

• Develop and execute sales plans for leisure, wholesale, luxury travel, and group leisure business.

• Manage and grow key accounts, including travel advisors, tour operators, wholesalers, consortia, and other relevant partners.

• Identify and pursue new business opportunities in key feeder markets.

• Negotiate rates, contracts, and offers in line with hotel strategy and brand standards.

• Monitor market trends, competitor activity, travel patterns, seasonality, and distribution channels to identify opportunities.

• Track account production, sales pipeline, conversion, and performance against targets; maintain accurate records in the hotel’s sales systems.

• Work with Revenue, Reservations, Events, Marketing, and Operations on pricing, promotions, inventory, and delivery of client and guest experiences.

• Represent the hotel at sales calls, client events, trade shows, and industry meetings as required.

We can offer you 

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings: 

• Competitive package 

• International, professional and friendly 5-star working environment 

• Full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…) 

• Learning and development opportunities 

• Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities 

• Complimentary 2 duty meals per working shift and team menu designed by our Chef twice per week 

• Be provided uniform and laundry service 

• Discount 50% for F&B service at our restaurants 

• Complimentary accommodation at selected Hyatt properties worldwide. 

• At least one year in a Senior Sales Manager role or similar, or two years as a Sales Manager.

• Experience in hotel sales, ideally in a luxury or upscale hospitality environment.

• Understanding of leisure business, including group leisure, wholesale, and luxury travel.

• Familiarity with hotel distribution channels and how they affect demand and revenue.

• Demonstrated ability to achieve sales targets and develop productive account relationships.

• Strong communication, presentation, negotiation, and account-management skills.

• Organized and comfortable managing a pipeline, account plans, and performance reporting.

   

   

  Preferred candidates with: 

• Existing relationships with relevant travel advisors, wholesalers, tour operators, or consortia.

• Experience working with international feeder markets.

• Familiarity with hotel sales systems

• Professional English level