Job File Coordinator/ Administrative Assistant

Pa-Denver-mid

Administrative AssistantAdministration & Office Support

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Quick Summary

Overview

Benefits: Opportunity for advancement Paid time off Training & development 401(k) matching SERVPRO of Adamstown,

Technical Tools

Administrative AssistantAdministration & Office Support

Benefits:

Opportunity for advancement
Paid time off
Training & development
401(k) matching

SERVPRO of Adamstown, Mohnton Job File Coordinator/ Administrative Assistant

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Job File Coordinator/ Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Provide polite, empathetic, and professional assistance to our customers and teammates via phone, email, and text
Complete internal job file quality reviews
Prepare estimates and billing invoices
Coordinate crew and job scheduling
Office administrative duties such as preparing email and written correspondence
Perform detailed and accurate data entry
Assist other departments, as needed

Position Requirements

Experience with billing, quality assurance, and scheduling a plus
Experience in service industry environment a plus
Possess polite, confident, and excellent customer service skills, including listening and questioning skills
Excellent organizational skills and strong attention to detail
Capability to work in a fast-paced, team-oriented office environment
Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software
Minimum of HSD/GED
Able to successfully complete a background check subject to applicable law

Hours

Full time, or part time positions available. We can work with any schedule. The full time position would be up to 40 hours/week, flexible to work overtime when required- typically 9 a.m. and 5 p.m.

Pay Rate

Competitive pay based on experience

Each SERVPRO® Franchise is Independently Owned and Operated.