Mid Market Account Executive (Platforms)

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

 

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

 

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

 

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

As a Mid Market Account Executive, you will drive revenue growth within the mid-market segment by effectively selling Infobip's platform solutions and building strong client relationships.

Job Description:

• Leads sales cycles from lead qualification to closure, focusing on mid-market accounts.

• Sells an expanded range of Infobip's products and services directly or via partners, addressing the specific needs of mid-market clients within the designated team/squad.

• Collaborates with cross-functional teams and specialists to ensure tailored solutions for mid-market customers.

• Develops comprehensive solution proposals that encompass all relevant aspects of mid-market client needs. 

• Manages sales processes through detailed forecasting, account strategy, and resource allocation, with a focus on long-term relationships and account expansion.

• Leads the development and presentation of value propositions, ensuring alignment with the unique challenges and objectives of mid-market customers.

• Negotiates pricing and contract terms, ensuring successful closure while meeting both customer and company objectives.

• Maintains strong relationships with mid-market clients, focusing on continuous engagement and account health.

• Cross-sells and upsells within existing mid-market accounts, addressing evolving customer needs.

• Acts as a mentor to junior Mid-market Account Executives, sharing insights and strategies for success in this segment.

Requirements:

• Minimum 3 years proven experience in B2B sales (mid-market or enterprise), consistently meeting or exceeding quota.

• Fluent in English (mandatory); knowledge of an additional language is a plus.

• Deep understanding of the SaaS landscape, specifically within MarTech, CCaaS, UCaaS, and Vertical CRM. You know exactly how these platforms rely on embedded communications to drive value for their end users.

• Comfortable discussing APIs, webhooks, and integration architecture towards technical buyers.

• Clear understanding between a CRM, a Customer Data Platform (CDP), and Marketing Automation tools, and how they fit into the modern tech stack.

• Strong knowledge of industry and technology trends relevant to Infobip: CPaaS, CCaaS, customer engagement and conversational AI — and channels such as (SMS, RCS, WhatsApp, voice, email, Viber and other OTT channels).

• Strong presentation and demo skills — able to articulate technical solutions and ROI to both technical and non-technical stakeholders.

• Proven, consultative selling skills and familiarity with formal sales methodologies (e.g., MEDDPICC, MEDDIC, BANT).

• Excellent pipeline management and forecasting skills using CRM.

• Proven track record of negotiating commercial agreements, closing complex deals, and managing the full sales cycle (from prospecting to contract signature)

Read more about our hiring process.

Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip. #LI-MG2