Janeasystems27d ago

Account Manager

Remotemid

SalesAccount ExecutiveAccount Manager

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Quick Summary

Key Responsibilities

Own the full commercial customer lifecycle for Memurai — new business, renewals, and account growth Manage and close inbound opportunities efficiently and independently,

Requirements Summary

3+ Years of B2B SaaS Commercial Experience: A proven track record managing the full commercial customer lifecycle — from new business to renewals and expansion — in a SaaS environment,

Technical Tools

SalesAccount ExecutiveAccount Manager

Fully Remote/ European Residence Required

What We Offer

~1 min read

Fixed Salary

✓Competitive compensation with benefits, paid vacation, and sick leave.

✓The opportunity to work with a globally diverse team of top Marketing & Sales talent on the industry’s toughest Sales challenges.

✓Ultra-flexible working conditions – we provide a generous office equipment allowance so you can work from home, we can also provide you with a desk at an office/coworking facility near you, or use both. No business travel necessary.

✓An enjoyable, start-up work environment, with excellent opportunities for professional growth and development.

✓Flexible working hours – as a remote-first company, our focus has always been on getting the job done well, not when or where it gets done.

Fully Flexible

Head of GTM

Memurai Team

Requirements

~1 min read

3+ Years of B2B SaaS Commercial Experience: A proven track record managing the full commercial customer lifecycle — from new business to renewals and expansion — in a SaaS environment, preferably selling to technical buyers such as developers, DevOps teams, or IT infrastructure teams.
Full-Cycle Commercial Ownership: Demonstrated ability to independently close inbound and self-sourced opportunities, manage an active book of accounts, and drive renewals without heavy process infrastructure behind you.
Technical Credibility: Comfortable engaging with infrastructure and engineering audiences at a technical level. Experience with data infrastructure, caching, or developer tooling — at companies such as Redis, JetBrains, MongoDB, Percona, Couchbase, or similar — is a strong plus.
CRM Proficiency: Comfortable working with Pipedrive, Zoho, or comparable CRM and sales tooling to maintain accurate pipeline data, activity records, and account hygiene.
Excellent Communication Skills: Strong written and verbal communication, with the confidence to run discovery, qualification, and deal navigation independently and without escalation as the default.
Startup Mindset: Comfortable in lean, fast-paced environments where not every process is defined, and where your ability to figure things out matters as much as your experience.

Partnership and Channel Experience: A proactive approach to following up on and developing opportunities with channel partners, resellers, and technology ecosystem partners, including those in the Microsoft partner network.
Expansion and Upsell Track Record: Experience identifying and closing expansion revenue opportunities within an existing customer base, including proactive account reviews and structured upsell conversations.

Responsibilities

~1 min read

→Own the full commercial customer lifecycle for Memurai — new business, renewals, and account growth
→Manage and close inbound opportunities efficiently and independently, from first contact through signed agreement
→Proactively identify and reach out to likely-fit prospects when inbound volume requires supplementing
→Manage a book of existing customer accounts, conducting regular check-ins, driving renewals, and identifying upsell and expansion opportunities
→Build trusted, long-term relationships with technical buyers across developer, DevOps, and IT infrastructure teams
→Coordinate with product, support, and engineering teams when customer needs require it, serving as the customer’s internal advocate
→Maintain accurate pipeline and account data in the CRM to improve forecast visibility and deal hygiene
→Follow up on leads from channel partners, resellers, and technology ecosystem partners
→Contribute field feedback to marketing and product on messaging gaps, objections, and customer insights

30 days: You understand the Memurai product, positioning, and existing customer base. You are running your own calls and have taken ownership of active deals and accounts.
90 days: You have closed new business, handled your first renewals cleanly, and have a clear picture of expansion opportunities in the existing book.
6 months: You are consistently delivering on new business and renewal targets, and customers know you as their go-to commercial contact at Memurai.