Inside Sales Specialist (Vision Insurance) at National Vision Administrators

Can you hit your 50 outreach touches by end of day while also staying detail-oriented and upbeat on the phone? National Vision Administrators is looking for a Provider Network Recruiter who loves to connect with people, and believes in affordable vision care.

Riverwalker Talent has been retained by National Vision Administrators/Benecard Services to conduct this search.

Job Type: Full-Time, Exempt | On-Site | Clifton, NJ | $50,000-$60,000 base salary + monthly commission with goals met. 

Benecard Services is a family-owned employee benefits company and the parent organization of National Vision Administrators (NVA). Since 1979, NVA has provided customized, cost-effective vision benefit programs to employer groups, health and welfare funds, and associations across the country - covering millions of lives through a national network of nearly 100,000 eye care providers. NVA is known for its conflict-free model, long-term client relationships, and a commitment to helping members make smarter, more informed decisions about their eye care and eyewear.

Are you detail-oriented and deadline-driven? Do you have a knack for sales and building relationships? Do you want to grow as a leader?

NVA (National Vision Administrators) is seeking a Provider Network Recruiter to join its Provider Relations team. This role involves identifying, recruiting, and managing eyecare professionals in targeted states across the country. It is an exciting time to join - NVA is actively expanding its network and this team is at the center of that growth. This role is full-time, in-person, exempt, and benefitted, with access to professional development and real opportunities for advancement.

• This is a high-volume, relationship-driven recruitment role with significant administrative and analytical components. 

• A typical day involves a mix of outbound provider outreach, documentation and reporting, cross-departmental collaboration, and handling incoming recruitment requests from leadership, sales, account management, and health plan partners.

• The recruitment team operates at the intersection of sales and network operations. 

• You will be responsible for meeting daily activity minimums - 50 outreach touches per day (15 phone calls and 35 emails) - while managing multiple active recruitment priorities across states. 

• Calls with providers can range from a quick check-in to 1–2 hour negotiations. 

• Flexibility and the ability to switch gears quickly are essential.

• Approximately 30–40% of the role involves documentation, reporting, application processing, and timely follow-up with internal stakeholders. 

• Training is thorough and ongoing - the team estimates 4–6 months to fully ramp, though strong performers can begin hitting recruitment targets within the first 90 days.

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  Identify and recruit independent and large chain eyecare professionals to the NVA network across targeted states and core-based statistical areas.

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  Develop and manage outreach lists for provider recruitment, including health plan recruitment in coordination with health plan leadership.

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  Meet daily activity minimums: 50 outreach touches per day (15 calls, 35 emails), with flexibility on days involving scheduled provider calls or special projects.

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  Produce and analyze disruption reports to support territory management and recruitment priorities.

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  Ensure all provider applications are 100% complete prior to submission.

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  Collaborate across departments - including Call Center, Sales, Account Management, and Health Plans - to ensure smooth onboarding of new providers.

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  Handle provider retention, including termination requests, increase requests, and provider education when service issues arise.

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  Manage and execute Docusign agreements for participation forms, W9s, frame inventories, and related documentation.

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  Meet monthly individual recruitment goals (15 targets/month) as part of a team-based commission structure.

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  Create, review, and deliver monthly reporting on recruitment status and pending projects.

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  Promptly and professionally respond to all internal and external communications.

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  Participate in onboarding training and ongoing learning to build deep knowledge of NVA products, network strategy, and industry position.

By 90 Days

• You are learning NVA’s products, network strategy, and systems, and you have built a steady outreach rhythm.
• You are hungry to learn, have a good presence on the phone, and are looking to grow at every step. 
• You are completing provider applications accurately and following up with internal teams on time.
• Strong performers are beginning to hit recruitment targets.

By 6 Months

• You are consistently meeting your daily activity minimums and your 15 monthly recruitment targets.
• Your monthly reporting is clear, on time, and useful to the team.

We recognize strong candidates may not meet every qualification. If you are excited about this role and believe your experience could contribute, we encourage you to apply.

• 2–3 years of inside sales or recruitment sales experience (note: this is a provider network recruitment role, not an HR recruiting role - transferable skills will be assessed).

• Self-starter who works well independently and thrives in a structured, goal-driven environment.

• Strong written and oral communication skills.

• Excellent attention to detail and a highly organized, efficient work style.

• Experience with Microsoft Office products

• Strong analytical and problem-solving skills, with comfort managing data and reporting.

• Strong time management skills and the ability to manage multiple priorities simultaneously.

• Positive, professional attitude with a genuine interest in growing as a leader.

• Adaptable learner with self-awareness about how you learn best.

• Proficiency in Microsoft Excel, Word, and Access.

• Managed care or healthcare network recruitment experience.

• Experience working with physicians or credentialed providers.

• Familiarity with GEO Access products or disruption reports.

This is a full-time, on-site role based in Clifton, New Jersey, on the Provider Relations team. You will work daily with colleagues across the Call Center, Sales, Account Management, and Health Plans. Training is thorough and ongoing, and the culture is built on coaching, support, and growth.

We encourage applications from candidates of all backgrounds and lived experiences, including people of color, immigrants, LGBTQ+ individuals, people with disabilities, and career changers whose skills transfer. 

• Screening interview with Riverwalker Talent, the search firm partnering with NVA on this hire - Begin in the next 1–2 weeks, on a rolling basis
• 2nd round & final interviews with NVA staff - Early to mid November
• Offers - Mid November to early December 
• Target start date - Late November to early December (depending)

Applications are open now and reviewed on a rolling basis, so apply early. Our priority deadline for this application is October 31st. We do not require a cover letter. Instead, we ask you to respond to the prompts below so we can understand your experience, judgment, and approach.

Please submit your resume and your responses to the prompts by filling out the application.

1. What draws you to recruiting eye-care providers into a network, and what has prepared you for a sales-driven role with daily activity goals? (Note: This is not an HR role - this is recruiting eye-care providers to join the NVA network.)

2. Imagine you are recruiting a specialized or credentialed provider who is busy, skeptical, and already has other options. Walk us through how you would approach them from the first outreach to a signed agreement. Feel free to draw on any network or industry you have recruited into or any transferable skills. 

3. Tell us about a time you managed several competing deadlines while still getting the details exactly right. How did you prioritize, and how did you make sure nothing slipped?

We believe AI can be a helpful tool in work and learning and are not opposed to its use in general. We use 100% human review of these applications. For this process, we ask that your responses reflect your own thinking, experience, and communication style. Please do not use AI in this application.

Benecard Services and National Vision Administrators are equal opportunity employers, committed to building diverse, equitable, and inclusive teams, and encourage applications from candidates of all backgrounds and lived experiences.

We are committed to providing reasonable accommodations throughout the hiring process. For accessibility accommodations or questions, please email Jessye Kass Karlin at jessye@riverwalkertalent.com. No phone calls.