Key Account Manager Immunology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

KEY ACCOUNT MANGER (KAM) is responsible for presentation and promotion of assigned products to HCPs (healthcare practitioners: physicians and other stakeholders and customers) in assigned territories, in compliance with ethical rules and according to the approved marketing and sales strategies for the certain therapeutic area.

•        Communicate appropriately with health care practitioners, deliver relevant therapeutic information on approved products, in accordance with the approved marketing strategy

•        Achieve the allocated performance targets in a specific period of time, such as product sales, market share, coverage and frequency of visits to customers, usage of multichannel activities.

•        Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators.

•        Identifies and analyzes opportunities and problems and makes proposals for appropriate improvements. 

•        Organizes promotional events, in accordance with approved marketing strategy and respecting the compliance and ethical rules;

•        Acts as a subject area expert and creates awareness of patient journeys, unmet needs and therapeutic area-related topics.

•        Territory Management - including strategic planning based on the analysis of available data sources, adjusting tools and activities to the local market, which will allow to achieve business goals.

•        Collaborates with relevant stakeholders (Marketing, Medical, Access) to develop robust key account plans and objectives and to share responsibilities

•        Evaluates progress vs plan monthly; makes tactical, strategic and longer-term course corrections in collaboration with manager

•        Analyzing and drawing conclusions from reports provided by organizations regarding sales of own products and market shares.

•        Establishes strong relationships with HCPs within the assigned territory.

•        Establishing multi-channel stakeholder communication.

•        Regularly provides input to product/sales management on strategy implementation and competitor activity

•        Learns from new experiences. Shows personal commitment and takes action to continuously improve, share best practices, drive innovation for the customers.

•        Managing the entrusted budget.

•        Support for procurement processes in hospitals.

•        Deliver quality and punctuality of administrative work.

Other features of the job:

•        Compliance with HCC and HCBI Procedures - timely and compliant with internal procedures reporting of activities and quality defects, compliance of expenses with the expenditure settlement procedure.

•        Maintain in the highest standards of ethics, quality, compliance and accountability: promote only approved products, based on approved marketing strategy; Respect all the internal rules and SOPs of the company; Compulsory training must be completed on time; Act in accordance with the Quality & Compliance Core Objective, and help others do the same when there is an opportunity.

•        Timeliness: implementation of training, online training, reporting all activities.

•        Taking care of the employer's property and proper technical condition of the company's equipment (e.g. car, telephone, computer ...)

•        Quality and effectiveness of visits and other promotional activities

•        Applying open communication using the principles of feedback.

•        Involvement in work through active participation in various forms of meetings.

•        Optimism, openness to the point of other views, showing respect, positive attitude to work. Taking the initiative, striving for the goal.

•        Entrepreneurship expressed in quick reaction to market situations, proactive search for solutions. Make decisions and take responsibility for them.

•        Team building - collaborating with other team members to accomplish assigned tasks.

• University Degree

• Min. 3 years' experience in pharmaceutical sales
  Experience with speciality care, hospitals market with NFZ drug programs

• Team worker with strong communication and negotiation skills

·         Demonstrated ability to make strategic decisions and take ownership of the outcomes.

• Openness and readiness to implement new business solutions
• Customer and action oriented
• High organizational skills
• Good English and local language knowledge in speaking and reading
• Fluent use of MS Office

• Ability to facilitate virtual meetings utilizing platforms such as Zoom and Microsoft TeamsActive driving license type B

• Availability to travel on a daily basis in the allocated territory
  

In addition to individual role responsibilities employees are expected to deliver against key organisational behaviours. These are:

Demonstrates and models the heart of Johnson & Johnson

•             Puts the needs of Our Credo stakeholders first

•             Pursues the highest standards of quality, compliance and ethics

•             Ensures everyday actions contribute to Our Purpose

The employee is obliged to become familiar with and master the working practices adopted by the company and perform his/her work accordingly. Based on the instructions of his/her supervisor, the employee shall perform all tasks not included in this job specification according to the best of his/her knowledge which fall within his/her scope of activities in view of their nature or which he/she can be expected to perform regarding his/her capabilities. The employee agrees that the tasks and expectations stated either orally or in writing by his/her supervisors constitute part of his/her position.