Regional Account Manager

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JOB TITLE: Regional Account Manager – APAC

REPORTING INTO: Global Account Director (USA-based)

ABOUT THE ROLE:

The Regional Account Manager serves as the strategic facilities leader across six countries in APAC and EMEA (Malaysia, India, China, Japan, Israel, UK) while directly managing the limited scope for Japan operations. This position combines hands-on site management with regional oversight to deliver operational excellence, strategic space optimization, project management and exceptional workplace experiences that support business objectives.

KEY RESPONSIBILITIES

Regional Leadership

• Serve as the central coordination point for all APAC and EMEA facilities operations, ensuring consistent service delivery and client satisfaction across the region
• Provide leadership, coaching, and development opportunities for facilities teams throughout APAC and EMEA, promoting knowledge sharing and best practice implementation
• Develop and manage consolidated regional budgets, conduct financial analysis, and identify cost optimization opportunities while maintaining service quality
• Ensure comprehensive compliance with JLL policies, client requirements, and local statutory regulations across all markets
• Oversee financial processes including purchase order creation, approvals, invoice processing, and service charge management in accordance with established procedures

Japan Site 

• Lead comprehensive facility operations including strategic space planning, allocation optimization, maintenance coordination, and event management 
• Execute end-to-end project management from concept development through delivery, ensuring alignment with business objectives and budget parameters
• Oversee vendor performance, contract management, and procurement processes while maintaining strict adherence to safety protocols and regulatory compliance
• Cultivate strong partnerships with clients, vendors, and internal stakeholders to drive collaborative outcomes

CANDIDATE PROFILE

Required Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related discipline
• Minimum 8 years of progressive facilities management experience with demonstrated regional leadership responsibilities
• Proven expertise in multi-site operations, financial management, vendor oversight, and regulatory compliance

Core Competencies

• Excellent communication skills with ability to present complex business cases and recommendations to Executive level stakeholders
• Strong analytical and problem-solving capabilities with experience in data-driven decision making
• Advanced client relationship management and stakeholder engagement skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and facility management technologies
• Cultural adaptability and experience working across diverse international markets
• Flexibility to manage varying priorities and respond to dynamic business requirements in a fast-paced environment

Location:

On-site – Tokyo, Japan

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.