Account Manager - Service Sales

BrazilRemoteFull-timemid

SalesAccount Manager

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Quick Summary

Key Responsibilities

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Requirements Summary

Bachelor's degree, master's degree, or equivalent higher education qualification. Typically, six or more years of relevant professional experience in sales, account management,

Technical Tools

SalesAccount Manager

As an Account Manager - Service Sales, you will manage strategic customer accounts and a dedicated sales territory, driving revenue growth through new business development and the expansion of existing relationships. You will combine a proactive hunting approach with effective account management to identify opportunities for upselling and cross-selling across a broad portfolio of service solutions. Building strong customer partnerships will be central to your success, with more than half of your working time dedicated to direct, in-person client engagement. You will guide customers throughout the entire sales cycle, from identifying business needs and developing tailored solutions to negotiating and closing agreements. You will also play a key role in strengthening customer satisfaction, loyalty, and long-term retention. This is a remote, full-time opportunity involving regular travel and performance-based sales incentives.

Manage one or more strategic named accounts and an assigned sales territory, developing plans to achieve revenue and growth objectives.
Identify and acquire new customers through proactive prospecting and business development activities.
Retain and expand existing accounts by identifying opportunities for upselling and cross-selling across the full service portfolio.
Generate revenue from both new and existing customers while maintaining a balanced approach to account growth.
Develop and maintain a healthy, qualified sales pipeline with strong visibility into opportunities and potential outcomes.
Lead customers through the full sales cycle, including opportunity development, solution development, negotiation, and closing.
Spend more than 50% of working time engaging directly with customers, including in-person meetings and relationship-building activities.
Build and maintain strong relationships with key stakeholders to understand customer needs and ensure satisfaction with services and support.
Monitor customer satisfaction and proactively address concerns to strengthen retention and long-term partnerships.
Maintain a balanced sales performance across the different service offerings.
Ensure accurate and consistent management of customer and opportunity information in Salesforce.
Work toward individual and business sales targets, contributing to overall commercial performance.

Requirements

~1 min read

Bachelor's degree, master's degree, or equivalent higher education qualification.
Typically, six or more years of relevant professional experience in sales, account management, or business development.
Proven ability to manage strategic customer accounts and develop long-term commercial relationships.
Experience in new business acquisition, account retention, and revenue expansion through upselling and cross-selling.
Strong understanding of the sales cycle, including opportunity identification, solution development, negotiation, and closing.
Demonstrated ability to build and maintain a qualified sales pipeline and consistently pursue revenue targets.
Intermediate English proficiency.
Strong communication, presentation, negotiation, and relationship-management skills.
Customer-focused mindset, with the ability to understand business needs and recommend appropriate service solutions.
Excellent organizational skills and discipline in maintaining accurate sales records and CRM data, particularly in Salesforce.
Willingness and availability to travel regularly, with travel expected approximately 50% of the time.
Ability to work independently in a remote environment while collaborating effectively with internal teams.