Lead Solutions Engineer

Join a forward-thinking technical go-to-market team helping businesses navigate the next generation of AI-powered software purchasing. As a Lead Solutions Engineer, you will combine customer-facing technical expertise with hands-on solution building to demonstrate how an AI-enabled customer platform can deliver measurable business outcomes. You will guide prospects from discovery and solution design through practical proof-of-concept experiences that address their specific business challenges. Working closely with sales teams, executives, technical stakeholders, and implementation partners, you will help simplify complex technology environments and build confidence in proposed solutions. This role is ideal for a technologist who enjoys turning ambitious ideas into working solutions using AI tools and modern development frameworks. You will also help shape emerging sales methodologies, reusable technical assets, and future product direction. Success will be measured by your contribution to winning new customers and helping them achieve their initial business outcomes.

• Experience in a customer-facing solutions engineering, solutions architecture, technical consulting, or SaaS implementation role, with a demonstrated record of supporting complex deals or delivering solutions that improve business results.

• Strong discovery and storytelling capabilities, with the ability to translate customer objectives into compelling, outcome-driven solution visions.

• Skilled at uncovering unstated customer needs through thoughtful questioning, active listening, and interpreting stakeholder feedback.

• Hands-on experience rapidly building working solutions with AI coding tools, AI agents, and developer frameworks.

• Strong solution design and architecture capabilities, including experience simplifying complex legacy environments and integrating enterprise platforms.

• Deep understanding of APIs, integrations, and enterprise technology ecosystems, including systems such as ERP platforms, billing solutions, data warehouses, and AI tools.

• Business acumen to connect technical solutions with measurable outcomes, ROI models, use-case roadmaps, and consumption planning.

• Ability to influence executives and technical decision-makers, communicate complex concepts clearly, and equip internal champions to advocate for solutions.

• Strong collaboration and leadership skills, with the ability to coordinate effectively across sales teams, implementation partners, customers, and technical stakeholders.

• An ownership mindset, combining technical execution with a commitment to ensuring customers realize the intended value of their solutions.